Front Desk-Overnight Jobs

Front Desk Customer Service

• Ensures proper member check-in procedures are followed
• Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations
• Ensures that guests and members are warmly greeted and promptly assisted
• Immediately reports or escalates to management any unsafe conditions or emergency situations
• Ensures incoming calls are answered in a professional and efficient manner
• Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve

Club Operations and Administration

• Keeps front desk and lobby neat and clean at all times
• Partners with the maintenance and janitorial staff to immediately address any maintenance or cleanliness issues around the club
• Calls all past due members with Front Desk Representatives regarding late dues and down payments
• Monitors retail goals and ensures club is on track to meet and exceed assigned goals

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.