Front Desk Coordinator, Osceola, Part-Time

For 50 years, Brooks Rehabilitation , headquartered in Jacksonville, Fla., has been a comprehensive source for physical rehabilitation services. As a nonprofit organization, Brooks operates one of the nation’s largest inpatient rehabilitation hospitals in the U.S. with 160 beds, one of the region’s largest home healthcare agencies, 40 outpatient therapy clinics, a Center for Inpatient Rehabilitation in partnership with Halifax Health in Daytona Beach, the Brooks Rehabilitation Medical Group, two skilled nursing facilities, assisted living and memory care. Brooks will treat more than 60,000 patients through its system of care each year. In addition, Brooks operates the Clinical Research Center, which specializes in research for stroke, brain injury, spinal cord injury and more to advance the science of rehabilitation. Brooks also provides many low or no cost community programs and services such as the Brooks Clubhouse, Brooks Aphasia Center and Brooks Adaptive Sports and Recreation to improve the quality of life for people living with physical disabilities. Brooks Rehabilitation proudly employs over 2,500 clinicians and staff across the state of Florida. We are looking for exceptional people to join our culture of caring and bring our mission to life.

Responsibilities:

• Effectively communicate both verbally and written with referral sources and vendors
• Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
• Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
• Provide a positive patient experience through patient engagement
• Maintaining patient records and accounts by obtaining, recording, and updating the account
• Collect co-payments, co-insurance, and deductible at time of service
• Maintain communication with the center manager and provider relations specialist
• Ability to multi-task in a fast paced environment

Qualifications:

• Medical terminology knowledge desired
• Customer service experience preferred
• High School diploma or equivalent
• Successfully complete a data entry assessment

Hours: Part-Time Monday - Thursday, 12P-6P

Location: 1172 W Osceola Pkwy, Kissimmee, FL 34741

Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Vacation/Paid Time Off
• Retirement Plan
• Comprehensive Benefits package
• Competitive Pay
• Employee Discounts
• Clinical Education and Professional Development Programs