Front Desk Medical Receptionist

Location: Falls Church, VA (Sleep)

Status: Full-Time/Non-Exempt

Salary Range: $21.00 - $25.00

• No Major Holidays
• No Evenings
• No Nights
• No Weekends

Virginia Heart is Northern Virginia's premier cardiovascular practice, bringing an unparalleled standard of excellence to our patients. We are seeking experienced professionals to join our team in our outpatient cardiology setting. Every employee, at every level, begins their journey at Virginia Heart learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it.

We offer great benefits!

• Career Advancement Opportunities
• Semi-annual employee surveys
• Employee Referral Bonus
• Employee Discount Programs
• Set shifts and schedules
• Employee Committee Opportunities (e.g., Diversity/ Inclusion, Employee Advisory Committee)
• Paid Short Term Disability with optional long-term insurance available for purchase
• Life insurance of 50K covered by Virginia Heart, with option to purchase additional
• Employee Appreciation Events, includes therapy dogs, raffles, other fun rewards
• Annual merit-based increases
• Employee assistance program for mental and physical well-being
• Flexible spending accounts, pretax dollars for health and dependent care
• No nights, no weekends, no holidays and no on-calls!
• Up to 28 days paid time off, with accrual of 1 additional vacation day per year through year 10
• Comprehensive benefits package with low premiums (Medical, dental and vision)
• 401K pension plan based on profit and a percentage of salary

Position Summary

Virginia Heart is a progressive, growing practice committed to providing excellence in cardiovascular care. We're currently seeking friendly, dependable professionals to provide daily administrative and customer service support to medical office operations in this critical role in our busy practice. This ideal candidate must have a high level of customer service and professionalism.

Responsibilities

• Collects external/ internal mail on a daily basis and distributes appropriately.
• Performs daily chart preparation ensuring that required documentation is prepared in advance to ensure efficient patient flow.
• Provides support to the office manager, physicians, billing, clinical staff and most importantly, the patient.
• Registers patients in EMR system, verifies demographics and updates accordingly.
• Keeps reception area and waiting rooms clean and presentable at all times.
• Provides exceptional customer service.
• Collects co-payments, prepares patient receipts, and posts payments accurately via EMR.
• Provides friendly and efficient telephone services.
• Schedules appointments either via phone or in person.
• Able to identify all accepted insurance plans and cards.
• Checks insurance eligibility; obtains patient insurances referrals as needed.
• Respects and maintains patient privacy and dignity. Adheres to HIPAA law at all times.
• Responsible for greeting all patients in a courteous, professional, and timely manner.

Requirements

• Ability to multi-task
• High School Diploma or equivalent required
• Prior experience with the use of an Electronic Medical Record (EMR) preferred
• Excellent customer service skills and positive attitude
• Strong communication skills and pleasant phone manner
• Minimum one year of experience in a receptionist position in a fast-paced environment
• Medical office experience in a multi-provider office preferred
• Computer proficient with good typing skills
• Detail oriented
• Bilingual (English/Spanish) a plus

This job description in no way states or implies that these are the only job duties to be performed by the employee occupying this position. Employee may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all federal, state, and municipal laws.