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Front Desk Jobs

Company

SMC - Southern Management Companies
Address , Baltimore, 21201, Md
Employment type FULL_TIME
Salary
Expires 2023-06-12
Posted at 1 year ago
Job Description
WHAT WE ARE LOOKING FOR:
Our Front Desk Professionals are the face of our communities. They are the first person all guests, residents, team members, and vendors see when they enter our buildings. As such, Front Desk Professionals play an important role in maintaining our brand, which includes providing excellent customer service at all times.
WHAT WE EXPECT FROM YOU:
  • Keep front desk and lobby clean and free of trash/debris at all times
  • Provide excellent customer service at all times
  • Be a resource for, and provide services to, residents and guests
  • Sign for and distribute mail and/or packages
  • Contribute to community/company engagement efforts
  • Perform other duties as assigned by manager or supervisor
  • Maintain community logs (key control, snow, resident, team member, and incident)
  • Accurately input all service requests
  • Answer all incoming calls, collect all pertinent information and route appropriately
JOB KNOWLEDGE & SKILLS:
  • Proficiency with Microsoft Office
  • Ability to understand and follow directions
  • Basic knowledge of office terminology, procedures, and equipment
  • Ability to keep neat and accurate records
  • Strong written and verbal communication skills

High school diploma or GED
Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.

Southern provides:
  • Traditional and ROTH 401(k) with Company contribution
  • Company paid Group Term Life and AD&D Insurances
  • A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
  • Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
  • Continuing Education
You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.

Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.