Medical Front Desk Receptionist

$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Opportunities with Reliant Medical Group. When you join Reliant, you’ll be part of a community-based, multi-specialty, physician-led medical group. Everyone works collaboratively on a common purpose: improving the quality, cost and experience of health care. With the resources of a global health organization - Optum - behind us, we’re at the forefront of value-based care. Supported by a patient-centric business model - integrated care teams focus on the best patient care, rather than volume. Here, you’ll contribute to an exceptional patient experience. Discover a place where you can help shape the future of health care and do your life’s best work.(sm)

This position performs a full range of administrative medical support services while ensuring the highest level of patient care and satisfaction.

Location: 123 Summer St, Worcester, MA
Department: Cardiology
Schedule: Full time, Monday – Friday, 8:00AM - 5:30PM

Primary Responsibilities:

• Acts as a patient advocate and liaison in coordinating healthcare services by partnering with a care team (Nurses, Providers, and Medical Assistants)
• Collection of patient co-payments and other outstanding balances, maintaining a daily cash deposit as needed
• Comfortable working in a face pace environment
• Verifies patient insurance coverage and eligibility utilizing computer-based patient registration / scheduling system
• Ensures insurance authorizations are obtained and services are covered in full, communicating information with patients as needed
• Completes and maintains physician’s schedules, coordinating patient visits and medical procedures
• Documents appropriate information in patient’s charts using an electronic medical records system
• Addresses patient-care related telephone calls via an incoming work queue aligning with department metrics

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1+ years of experience working in medical office
• High School Diploma/GED (or higher)
• Intermediate level of proficiency with use of PC, typing capabilities, and comfort with various software applications such as Microsoft Word and Outlook

Preferred Qualifications:

• Experience utilizing electronic medical records (EPIC)
• Additional specialized medical secretarial / medical office training
• 1+ years of customer service experience

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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