Front Desk Administrator-Remote Jobs

Front Desk Administrator-Remote

SUMMARY/JOB PURPOSE:

Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. Provides assistance with a variety of moderate to complex administrative tasks in support of the organization.

Essential Duties And Responsibilities:

• Maintains security by following procedures, issuing visitor badges, and temporary access cards.
• Manages company lunch and snack program.
• Provides administrative support including a variety of moderate to complex administrative and organizational tasks with increasing responsibilities.
• Creates new hire profiles, takes new hire badge photos, and periodically audits access control personnel data.
• Maintains telecommunication system by answering company incoming calls and transferring calls.
• Participates in the safety emergency evacuation team program.
• Directs visitors by maintaining employee and department directories, provides instructions.
• Produces and edits moderately complex to complex correspondence, documents and reports using Word, PowerPoint, Excel, site visitor and access control systems.
• Prepares mailings and distributions.
• Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries.
• Prepares expense reports, analyzes data, and manages access control cards and records.
• Complies with all company health & safety policies and procedures.
• Maintains a safe and clean reception area by complying with procedures, rules, and regulations.

Supervisory Responsibilities:

• None

EDUCATION/EXPERIENCE/KNOWLEDGE & SKILLS:

Education/Experience:

• AS/AA degree in a related discipline and two years of related experience; or,
• High school diploma or general education degree (GED) and four years related experience; or,
• Equivalent combination of education and experience.
• BS/BA degree in a related discipline; or,

Experience/The Ideal for Successful Entry into Job:

• Minimum of 2 years prior receptionist, computer, and administrative experience including handling logistics, typing, editing, distributing information, filing, telephone usage, managing visitor management and access control systems, etc.

Knowledge/Skills:

• Responds well to shifting priorities by maintaining flexibility and professionalism.
• Demonstrates tact, diplomacy, respect and confidentiality; is approachable and interacts professionally; builds business relationships based on mutual respect.
• Strong computer skills including well-developed knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and Internet research capabilities.
• Ability to multi-task, organize and prioritize time sensitive tasks and display effective, independent project management skills.
• Ability to use sound judgment and initiative in resolving problems and making recommendations.
• Works efficiently, responds promptly and does not repeat errors.
• Routinely anticipates and takes initiative to problem-solve and recommends and implements process/project improvements.

Working Conditions:

• Applies job skills and company policies and procedures to complete a variety of tasks.
• Builds cooperative team relations with colleagues throughout the organization and with vendors outside the organization
• Works on assignments that are moderately complex to complex in nature where ability to recognize deviation from accepted practice is required.
• Demonstrates appreciation for critical issues facing the department; plays an active role in helping to solve problems and seeks ways to make a difference even when not immediately obvious.