Food & Beverage Director Jobs

DESCRIPTION

We are hiring a Food & Beverage Director! We are in search of a dynamic and innovative leader that will oversee all F&B efforts executed in the hotel, including our fashionable and trendy restaurant, MODA.

Responsibilities:

• Oversee development and execution of the marketing plan in each outlet.
• Implement and maintain sales/marketing programs.
• Perform other related duties as required.
• Establish and maintain applicable preventative maintenance programs to protect the physical assets of the restaurant.
• Teach, implement, and reward employees in utilizing their empowerment to meet or exceed customer expectations.
• Implement and maintain effective two-way communication systems which reach all employees.
• Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints.
• Ensure that all administrative functions are performed accurately and on a timely basis.
• Interview, hire, orientate, and train qualified applicants.
• Maintain and enforce all SOP and service standards.
• Monitor service and teamwork on a regular basis and counsel associates on both aspects.
• Provide for an effective discipline orientation for new supervisors using use records, menus, and appropriate reference manuals.
• Evaluate staff performance on a ninety day, and annual basis.
• Suggest and implement revenue generating programs that provide maximum price value to the guest.
• Ensure a safe and sanitary work environment for all associates and guests.
• Achieve marketing, sales, profitability, and quality service goals for the restaurant by executing marketing strategies, providing quality service to the customers and employing leadership and managerial skills effectively.
• Develop local contacts in the community for public relations purposes.
• Continually develop innovative programs and incentives to maintain our competitive edge.
• Develop new programs, which result in an increased level of customer satisfaction and operational excellence.
• Manage compliance with established company policies and procedures, along with local, state, and federal laws and regulations.
• Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Concord Hospitality’s Handbook.
• Challenge supervisors to staff correctly based on forecasted business.
• Monitor presentation of food products and review areas of concern with the Sous Chefs and Line Cooks.
• Conduct self to reflect the high standards of professionalism within the Concord Hospitality organization.
• Accommodate group bookings by adhering to proper banquet techniques.
• Make business decisions based on production reports, similar facts, own experience, and personal opinion.
• Conduct effective employee meetings and counseling sessions.
• Ensure staff demonstrates technical skills; conduct technical training on a regular basis.
• Ensure that the restaurant is clean and ready for customers at all times.
• Ensure that staff is utilizing up selling techniques while providing customer service.
• Solicit feedback from guests and associates through personal contact and surveys.
• Keep immediate supervisors promptly and fully informed of all problems or unusual matters of significance.
• Initiate corrective action.
• Know department fire prevention and emergency procedures.
• Oversee engineering and implementation of menus to coincide with marketing plan.
• Update staff on a regular basis on menu highlights.
• Maintain safe working conditions within department and hotel.
• Develop short term and long-term financial and operational plans for the restaurant, which support the overall objectives of Concord Hospitality.
• Learn, understand, and refer to the Standard Operating Procedures.
• Ensure forecast information is evaluated and utilized to make sound business decisions.
• Ensure that all managers and supervisors are well versed in all legal aspects of their jobs.
• Utilize leadership skills and motivation techniques in order to maximize associate productivity and satisfaction of direct reports.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• Completely direct the operational efforts and strategies of all restaurant outlets.
• Participate in weekly staff meetings.

Benefits of Working for Concord Hospitality

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America.

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."