Fll - General Manager, Ground Handling

FLL - General Manager, Ground Handling

• 2311495

• Direct the preparation of operating budgets and proposals for capital expenditure and investments in infrastructure, technology, equipment, systems, or other assets and resources; analyze and approve operational investments that best meet the organization's business needs.
• Monitor and track the financial performance and ensure that full accounts and records of all financial transactions are maintained. Provide financial reporting as required – (Board of Directors, Statutory Accounts, annual financial statements and reports, etc.,)
• Oversee, monitor, and evaluate the operation's performance to ensure increased profitability, productivity, or market share.
• Lead, guide, evaluate, and develop a team with operational responsibilities to ensure that the organization achieves its business objectives and complies with all relevant regulations and laws.
• Develop and maintain effective business relationships with all key stakeholders (customer airline’s management, airport management, customs, immigration etc) to meet business targets
• Monitor and track quality standards of the ground handling operation and ensure continuous improvements in workflows and services to maintain competiveness.
• Implement, oversee and monitor all safety and security measures and KPI’S related to people, equipment, facilities and aircraft involved in the operation.

• Quality targets as set by Swissport and/or as agreed with customers
• Other KPI as defined by the business unit
• Revenue
• HR Metrics

• Fluent spoken and written English
• 5 years experience with P&L responsibility, preferably in the Aviation Industry
• Excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance.
• Strong strategic skills and commercial acumen combined with the ability to motivate teams to deliver high quality standards
• Team focused management style that fits into a fast-paced, entrepreneurial environment
• University degree or equivalent, advanced degree in related field or professional certifications are advantageous
• Personal and professional integrity of the highest order
• Ability to establish and maintain positive, professional, internal and external work relationships with all stakeholders and interest groups
• Strong oral and written communications and ability to communicate and motivate at all levels
• A sense of urgency and a passion for improving the delivery of services with a commitment to continuous improvement