Field Application Engineer-America Jobs

Key responsibilities ：

1.Includes the same responsibilities as the office-based role. Mobile phone can also be sued for extra support.

2.Field service for customer, conduct/support field trial and commissioning for C&I projects.

3.Provide periodical on-site training for Pylontech customers (min. twice per month).

4.Create demo on ESS system level (mobile, in a van or etc.) for better field training experience.

5.Gather technical info from customer/competitor and feed back to R&D.

6.Mediate with aggravated cases and settle cases amicably

7.Attend sites where phone support could not get to a satisfactory conclusion

8.On-site repairs/adjustment (upgrade, etc.) for distributors or project commissioning purpose.

9.Build good relationships with local customers and installers.

10.Frequent local business trip shall be considered.

Requirements:

1. Bachelor's degree in electrical engineering or a related field, as well as technical experience in the installation and maintenance of energy storage systems.

2. At least 1 year of experience in Technical service roles related to energy storage or renewable energy.

3. Effective communication skills, problem-solving skills, and the ability to work independently and as part of a team are critical, as well as being able to work under pressure.

4. Applicants are expected to have a strong customer focus, technical expertise, and the ability to adapt to change.

5. Fluent English/Spanish language is required.