Family Services Specialist Jobs

Requisition No: 810064

Agency: Children and Families

Working Title: FAMILY SERVICES SPECIALIST - 60048947 1

Position Number: 60048947

Salary: $45,000 - $60,000 annually

Posting Closing Date: 08/21/2023

Family Services Specialist

Department of Children and Families

Central Region Programs Office

Open Internal

Current employees will be compensated in accordance with the DCF salary policy.

How you will make an impact:

Children in crisis need quick action from strong, compassionate individuals dedicated to ensuring their safety. We are seeking a highly motivated and energetic certified child protection specialist to work with the Child Protective Investigations/Family Safety program, Department of Children and Families.

If the typical 9-to-5 job is not for you, and you have a desire to help children and work with families in crisis, then consider a career with the Florida Department of Children and Families. We are looking for people who are detail oriented, possess good decision-making skills, and are able to thrive in a high-pressure, fast-paced environment. When every seconds count, your career decision may be the critical difference in the life of a child.

What you will do:

The specialist assists the Program Operations Administrators and unit supervisors by providing analytical review and analysis on program activities and performs a variety of tasks with the Child Protective Investigations division of the Department of Children and interpretation of data, including providing technical assistance to staff and supervisors on agency computerized systems and policy. Additionally, the FSS conducts investigatory quality reviews and participates in special projects as needed. Families. The FSS works closely with the Program Operations Administrator and is responsible for the analytical collection and interpretation of data, including providing technical assistance to staff and supervisors on agency computerized systems and policy. Additionally, the FSS conducts investigatory quality reviews and participates in special projects as needed.

• Provides consultation and expert advice to management or other groups on technical, systems-related or processrelated topics.

• Collects data and identifies trends and developments in Child Protective Investigations activities, including identifying necessary improvements and adjustments to ensure program effectiveness.

• Develops monitoring tools.

• Participates as a member of the Child Protection Team and on Family Services Planning Team staffings, as well as consults on complex systems.

• Conducts research and collects information to identify nationwide improvements in Child Protective Services.

• Conducts second-party reviews as mandated or as assigned by supervisor.

• Assists in monitoring caseloads and develops tracking systems as necessary.

• Develops and prepares program manuals, policies, procedures, standards and rules.

• Develops methods to implement and administer policies, procedures and program activities.

Qualifications:

• Strong organizational skills, follow-through and demonstrated ability to multitask and meet deadlines.
• Minimum of two years' experience in data analysis and reporting.
• Excellent written, verbal and interpersonal communication skills.
• Bachelor's degree from an accredited college or university.
• Experience working with MS Excel, MS Word and MS PowerPoint at an advanced level.
• Strong analytical skills - ability to collect research and evaluate data to reach logical conclusions.

Preferred Qualifications

• Four years of experience or familiarity with Child Protective investigations concepts, practices and procedures

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Where you will work:

Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater. And if the beach isn’t your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team!

About Department of Children and Families:

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

To learn more please visit https://www.myflfamilies.com/.

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

We hire only U.S. citizens and lawfully authorized alien workers.

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov.

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.