Facilities Coordinator - Remote

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

Provides facilities support to one or more WellMed markets. Identifies, researches, and resolves facilities problems outside of ordinary maintenance. Responds to requests by e-mail or telephone for facilities support. Documents, tracks, and monitors assigned requests to ensure resolution promptly. Relies on experience and judgment to plan and accomplish goals. Facilitates smooth opening/transition of new and acquired sites.

If you are located in Corpus Christi, Texas, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Responds to telephone calls and e-mails for facilities support, ensuring continuous customer communication. Escalates issues to management when necessary
• Takes ownership of facilities in their assigned market(s)
• Oversees minor renovation projects
• Monitors construction projects where assigned for timely startup of services
• Manages assigned work orders in ServiceNow (or other software). Completes notes and closes work orders to customers’ satisfaction
• Orders materials and services when needed, obtaining appropriate approvals when necessary
• Maintain good relationships with IT and Integrations teams
• Coordinates and manages staff relocations as assigned. Provides necessary information to other departments promptly to ensure the success of activities
• Monitors the performance of service providers and material suppliers. Facilitates or participates in performance improvement and re-sourcing activities where applicable
• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
• Computer literacy to include Microsoft Word, Excel, PowerPoint, and Outlook
• Current driver’s license
• Bachelor’s degree in Business Administration or a related field required. (Four or more years of related experience may be substituted in lieu of a bachelor’s degree)
• Ability and willingness to work irregular hours on occasion
• 4+ years of experience in Facility Management experience/support
• Excellent customer service skills
• Ability to prioritize and organize work orders
• Access to reliable transportation
• Ability and willingness to travel (75%)
• This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease

Preferred Qualifications:

• Outstanding communication skills, both oral and written
• Experience with the ServiceNow application
• Facility Management Professional (FMP) or Sustainability Facility Professional (SFP) Certification
• Facilities Maintenance experience

Physical and Mental Requirements:

• Ability to use logical reasoning for simple and complex problem solving
• Ability to sit for extended periods
• Ability to receive and comprehend instructions verbally and/or in writing
• Ability to lift up to 50 pounds
• Ability to properly drive and operate a company vehicle
• Ability to stand for extended periods
• Ability to push or pull heavy objects using up to 50 pounds of force
• Ability to use fine motor skills to operate office equipment and/or machinery

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.