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Everhealth- Healthcare Business Operations Specialist (Remote, Us)
Company | EverCommerce |
Address | Dublin, OH, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-09-01 |
Posted at | 9 months ago |
Healthcare Business Operations Specialist, EverHealth– REMOTE (US)
- Assist with the development of internal and external self-service reporting/ dashboarding capabilities and products
- Contribute to the development of advanced algorithms and metrics definitions
- Create and maintain an operational project roadmap for each of the business functions.
- Manage delivery on daily initiatives; including but not limited to, layout updates and workflow changes.
- Support business functions in assessing operational gaps and opportunities and assist in building out long-term operations strategies.
- Communicate findings and operational results to leadership and to the broader organization by preparing and delivering presentations.
- Assist in the development of project cost and benefit analyses to establish project organization value resulting in recommendations for updating systems or processes
- Analyze business needs, documents requirements and translates needs into functional, non-functional and/or technical specifications
- Partner with functional team (Sales, Marketing, Customers Success, Service, etc.) and the SVP of Operations, as an end-to-end strategic partner and project manager to execute key business process and platform initiatives.
- Provide subject matter expertise, training, and operational support to internal business partners.
- Proficiency in standard MS Office; Experience in CRM and Project Management tools such as Salesforce, JIRA, Asana, etc.
- Bachelor’s degree in business, computer science, healthcare management or related field required
- Research business problems and create models that help analyze historical trending and identify options for solutions
- Ability to advise and influence senior business leaders across organizational lines
- Self-starter who identifies and researches new tools & technologies, and can make recommendations for improvements and strategic direction for overall business
- Comfortable in a fast-paced environment and capable of meeting short-deadline projects daily
- Excellent attention to detail and willingness to pitch in when necessary
- Preferred experience in healthcare
- 3-5+ years of experience in operations
- Assist with data quality efforts and documentation
- Able to adapt to rapid changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events
- PMP or similar certification, a plus
- Preferred SaaS experience
- Excellent communicator and relationship builder
- Self-motivated, able to prioritize work activities and use your time efficiently to complete projects in a timely manner
- Robust health and wellness benefits, including an annual wellness stipend
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- 401k with up to a 4% match and immediate vesting
- Employee Stock Purchase Program
- Flexible and generous (FTO) time-off
- Continued investment in your professional development through Udemy
- Student Loan Repayment Program
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