Entry Level Technical Writer

Position: Tech Writer

Location: Fully Remote

Duration: 6-12 months

Qualifications

• Experience in the technology industry
• Ability to understand technical information
• Bachelor's degree in tech (Computer Science, Cyber Security, Information Technology)
• Strong written and verbal communication skills
• A bonus if you are proficient in Mandarin/Chinese Language

A technical writer is responsible for creating and editing various types of technical documentation. Their primary goal is to convey complex information in a clear and concise manner to assist users, customers, and colleagues in understanding technical concepts, processes, and procedures.

Typical Responsibilities:

1. Document Creation: Collaborate with subject matter experts (SMEs) to gather information and create technical documents such as user manuals, installation guides, FAQs, and online help systems. They organize and present information in a user-friendly and structured format.
2. Content Development: Research and understand the target audience, often end-users, to ensure the documentation meets their needs.
3. Editing and Proofreading
4. Content Maintenance: Update and maintain existing documentation to reflect changes in products, processes, or technologies. This includes revising content, incorporating feedback, and keeping track of version control.
5. User Support: responding to inquiries, providing troubleshooting guides, or creating knowledge base articles. collaborate with customer support teams to address common user issues effectively.
6. Research and Learning: stay up to date with industry trends, tools, and technologies. They continually expand their knowledge of the subject matter and explore new ways to improve documentation quality and usability.