Enrollment Services Spec Iii (Hybrid)

Act as a team lead providing training, guidance, and assistance with the development of procedures, goal setting, and tracking of graduate admissions processing. Perform verification of admission application information, lawful presence, residency, and transcripts/degree documents submitted for prospective students and provide related customer services. This position will interact on a consistent basis with: Admissions office staff and customers. This position typically will advise and counsel: enrollment services staff members and customers. This position will supervise: N/A.

Job Duty 1 -
Evaluate foreign and domestic credentials to determine degree equivalency, calculate GPAs, and to ensure that applicants meet Institute minimum requirements

Job Duty 2 -
Serve as a team lead for staff training, guidance on process, policies, and procedures for graduate admissions processing. Processing lawful presence, residency, transcript, test score, and degree documents.

Job Duty 3 -
Communicate with applicants to receive documents needed to complete their application. Respond to applicant, student, and program inquiries via Slate Inbox, email, and phone.

Job Duty 4 -
Update student record system (Banner) and document imaging system for student enrollment.

Job Duty 5 -
Coordinate with technical staff on system issues and process improvement.

Job Duty 6 -
Perform other duties as assigned

Educational Requirements
High school diploma, GED Certificate or Vocational School Diploma
Required Experience
Three to five years job related experience

Preferred Educational Qualifications
Associates degree or Bachelor's degree.

SKILLS
This job requires basic skills in data entry and verification, customer service, and communications as applied within a university admissions office. Skills in use of office related and specialized computer applications is required.
Preferred qualifications include: experience with admissions and enrollment management software (ie Slate), admissions, and transcript/credential evaluation experience.

Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Job Grade: A5

Pay Range Starting At: $16,71/hr to $22.73/hr

Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening