Director Of Enrollment Training

Duties and Responsibilities

• Responsible for writing, editing, and maintaining training content
• Determine and utilize applicable software tools and technologies in the creation of training materials, such as job aides, video and written tutorials, quizzes, guides, manuals, templates, practice and role play exercises, worksheets, and other activities
• Facilitate virtual and in-person training events and meetings
• Design and develop engaging and effective training materials and resources using a variety of techniques and tools to enhance knowledge retention for virtual learners and in-person learning experiences, as applicable
• Support Executive Director of Coaching and Educational Sales in the analysis, design, development, implementation, and evaluation of training resources for the SEP teams for the purposes of employee onboarding, systems and technical competencies, process compliance, and skills development
• Other special projects as needed
• Collaborate and partner with academic leaders and program sponsors to prioritize and develop training for front-line staff on new and existing programs offered by IWU National & Global (N&G)
• Project manages simultaneous training projects, requests and manages time to deliver with excellence and within agreed upon timeframes
• Communicates effectively with enrollment leaders and other staff to ensure successful training implementation and gather feedback
• Apply industry-standard methods and strategies for assessing and measuring effectiveness of training materials and events

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

• Bachelor’s degree required
• Master’s degree preferred

Experience

• Minimum of 3-5 years in a training or educational role working with adult learners
• Minimum of 3 to 5 years of experience in educational sales, admissions, or enrollment counseling
• Experience working with individuals from diverse communities and cultures preferred

Required Skills

• Strong written and verbal communication skills
• Strong interpersonal and organizational skills
• Willing to embrace change
• Strong technical and presentation skills
• Self-starter with a high energy level
• Able to balance multiple priority projects at once
• Committed to and enthusiastic about the mission and academic programs of IWU National & Global
• Able to work well with individuals across all levels of an organization

Diversity Statement

IWU commits to create a community that reflects kingdom diversity. We will foster an intentional environment that exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member’s earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.