Emergency Veterinary Receptionist - Santa Monica, Ca

WHO WE ARE

Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a “customer first” mentality and a true, employee-centric work environment. We expect to see significant expansion across the country, growing from 40 to ~60 locations by the end of 2023.

TALENT + CULTURE AT VEG:

At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we’re aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we’re ready to ensure that VEG is always the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, “yes.” We do the same and more for our teams. In fact, VEG is one of this year’s nominees for INC Magazine’s Best Places to Work!

WHO WE NEED

We are looking for a talented, friendly, and energetic Receptionist to join the VEG family! You are someone who is energized by helping people. In fact, you LOVE people and are passionate about solving their pet problems. Someone who is excited by providing exemplary customer service and providing a smooth and seamless experience for our customers.

WHAT YOU’LL DO

• Providing first level customer service
• Handle all phone inquiries, transferring calls to appropriate party
• Greet clients and their pets
• Enter client information into company software
• Keep reception desk tidy and the refreshment center fully stocked
• Process payments

WHAT YOU NEED

• Flexible and available to work nights, weekends and holiday shifts
• Prior experience with animals in a veterinary environment is a major plus!
• Must have 2+ years of prior experience working as a Receptionist
• Knowledge of Infinity/ImproMed is a major plus

BENEFITS

• 401K‌ ‌w/‌ ‌company‌ ‌match‌ ‌ ‌
• Health‌, Vision, and Dental ‌Insurance‌ ‌ ‌
• Growth‌ and relocation ‌potential‌ ‌ ‌
• Something new every day - you’ll never be bored in emergency medicine
• Lastly, because while our work is serious, we believe that it should also be fun!
• Referral rewards - tell your friends why they should come work for VEG too!
• Paid‌ ‌parental‌ ‌leave‌ ‌-‌ ‌10‌ ‌weeks‌ ‌of‌ ‌paid‌ ‌leave‌ ‌at‌ ‌100%‌ ‌of‌ ‌regular‌ ‌salary‌ ‌
• Groceries‌ sent‌ ‌to the hospitals weekly for the staff to enjoy,‌ ‌monthly‌ ‌and‌ ‌quarterly‌ ‌contests,‌ ‌quarterly‌ ‌hospital‌ ‌outings,‌ ‌annual‌ company-wide‌ ‌retreat,‌ ‌etc!‌ ‌
• We build our hospitals from scratch. You’ll be using all of the latest equipment and technology.
• Flexible‌ ‌work‌ ‌schedules‌ ‌for‌ ‌a‌ ‌true‌ ‌work-life‌ ‌balance‌ ‌ ‌
• Industry-leading‌ ‌compensation‌ ‌
• Generous employee pet discount
• Unlimited‌ ‌Continuing Education opportunities - we want to help you grow in your career!

​VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Health insurance
• Professional development assistance
• Referral program
• Paid time off
• 401(k) matching

Schedule:

• Weekend availability
• 12 hour shift

Work Location: One location