Location: TBD

Type: Non-Exempt

Position summary:

The Electronic Banking Operations Processing Specialist will assist in the overall performance of the bank’s daily electronic banking operations. The Electronic Banking Operations Processing Specialist will be responsible for processing and balancing ACHs, Incoming and Outgoing Wire transfer payments, and Mobile Remote Deposit Capture (MRDC), and associated accounting functions in accordance with Bank policies, operating procedures, audit requirements and federal regulations while adhering to deadlines.

Qualifications required:

• High School Diploma or equivalent
• Two to five years of job-related experience
• Experience in online banking products, wires, mobile remote deposit capture and ACH processing
• Basic accounting skills and proficient in Windows and Excel
• Excellent Multi-Tasking, Organization and Problem-Solving skills

Essential functions and responsibilities:

The following duties are normal for this position and are not to be construed as exclusive or all inclusive. Other duties may be required and assigned:

• Research and resolve customer inquiries, encoding errors, photocopies, etc.
• Perform daily ACH functions, including but not limited to, ACH Originations, Same Day ACH, External Transfers, to meet established administrative, operations, and compliance goals for departments within the bank and outside companies while ensuring a comprehensive understanding for a full range of services.
• Provide telephone internal and external customer service, with investigations and general inquiries.
• Process outgoing online banking wires, perform callback verification to confirm transaction details and authenticity of transactions
• Process incoming and outgoing wire transfers for both domestic and international wires in a timely and accurate manner and in compliance with bank policies and procedures.
• Daily balancing of ACH, Wires, and Mobile Remote Capture
• Verify and submit checks deposited via Mobile Capture for completeness of items i.e., stale date, check signed, endorsement, etc.

• Assist with record retention requirements of Electronic Banking Operations Department
• Communicate with the Deposit Operations Department and assist with any research or balancing issues
• Assist with keeping all department procedures related to electronic banking updated and current
• Inform management of potential losses and or issues due to errors or fraud
• Assist with preparing daily/monthly general ledger reconciliations i.e., currency orders, adjustments. Withholding accounts, ACH in process, etc.
• Provide back-up in the review of daily incoming files i.e., in clearing an ACH files and correcting rejects, OFAC and process IAT transactions, etc.
• Complete all training by assigned deadlines
• Perform other related duties as assigned
• Ensure compliance with all bank and regulatory standards and immediately report suspected suspicious or unusual activity.

Success factors/job competencies:

• Ability to work well independently and with others
• Ability to meet multiple departmental deadlines
• Organizational and time management skills
• High degree of accuracy and attention to detail
• Strong communication skills, written and verbal

Technical Knowledge and Skills:

• Thorough knowledge or understanding of banking operations policies, procedures, and federal regulations governing the financial industry
• Experience with Fiserv products is a plus but not required
• Team oriented with proven ability to work cooperatively
• Excellent oral and written communication skills
• Microsoft office software suite (Word, Excel, PowerPoint, etc.)
• Professional verbal phone skills and ability to place, answer, and direct phone calls

Physical demands and work environment:

The physical demands and work environment characteristics described here and are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individual to perform the essential functions in
accordance with applicable legal requirements.
Physical demands: While performing duties of job, incumbent is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close, distance, color, and peripheral vision; depth perception; and the ability to adjust focus.

Compliance:

It is the responsibility of each bank staff member and of management to adhere to policies and procedures designed to implement compliance with the laws and regulations to which the bank is subject. Each bank staff and management member shall be accountable for understanding how compliance with laws and regulations affects the performance of their day-to-day duties, for completing compliance training as assigned and for carrying out those duties in a manner to achieve compliance with those laws and regulations.

The above mentioned are intended to describe the general nature and level of work performed rather than to be an inclusive list of all duties, responsibilities and skills required for the position. Job duties may be changed at any time at management’s discretion. The job description is not intended to create contractual obligations of any kind.

Gibsland Bank & Trust is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.