Early Learning Family Success Coach

Title: Early Learning Family Success Coach

Reports to: Early Learning Program Manager

Pay Range: $67,000 - $70,000

Apply here: https://medasf.bamboohr.com/careers/151

About MEDA:

The Mission Economic Development Agency (MEDA) is a community-based, local economic development organization that, for 47 years, has engaged individuals and small businesses in community-building strategies. We aim to achieve economic justice for San Francisco's low and moderate-income Latino families through asset development.

About the Mission Promise Neighborhood (MPN):

In December 2012, MEDA was one of seven agencies selected for funding by the U.S. Department of Education, Office of Innovation & Improvement to receive a Promise Neighborhoods Program Implementation Grant. This federal program sought to improve academic achievement and family economic success for San Francisco’s Mission District families and students and targeted four low-performing schools. In 2018, Mission Promise Neighborhood received a 2-year extension grant to continue the work with Early Learning Partner sites and expand to Licensed Family Child Care provider sites.

MPN is a collaborative, community-based program led by MEDA with 15 funded partners, 20 Family Child Care sites, and supporting partners, including San Francisco Unified School District (SFUSD), the Office of San Francisco Mayor London Breed, and various city agencies and community-based organizations.

Vision: The Mission Promise Neighborhood builds a future where every child excels and every family succeeds. Students enter school ready for success and graduate from high school prepared for college and careers. The Mission District thrives as a healthy and safe community that allows families and their children to prosper economically and call San Francisco their permanent home.

Mission: The Mission Promise Neighborhood links family economic security with student academic achievement. It creates a comprehensive, integrated framework of evidence-based services that responds to urgent needs and builds on the foundation of student, family, community, and school strengths and assets. Together, parents, neighbors, and partner organizations work hand-in-hand, guaranteeing that all Mission children, youth, and their families achieve academic excellence and economic self-sufficiency.

Position Overview: The Early Learning Family Success Coach serves as the central component of the MPN service delivery system. The Early Learning Family Success Coaches create the direct connection between families at Early Learning sites, including Licensed Family Child Care Provider sites, and the vast array of programs and resources that compose our continuum of services available for our community. The Family Success Coaches identify service gaps and build their network in San Francisco to assure the community has access to resources and services from prenatal care to college access and beyond.

Location: The Early Learning FSC will be a MEDA employee and will be assigned to rotate between the following work environments: designated partner site, home, and MEDA’s office. The FSC will be given desk space at MEDA and expected to participate in all MEDA staff meetings, functions, and professional development.

Duties and Responsibilities:

Coaching

• Inspire families to become advocates for system change to benefit the Mission Community.
• Provide excellent client service with a strength-based approach, cultural humility, and linguistically appropriate way that empowers and supports each community member.
• Provide one-on-one consultations to families and their children to assess their needs, and help them develop and follow through with action plans that will help them meet academic, financial, and other family and/or personal goals.
• Work with families to develop a transition plan to ensure that their children successfully transition between early care to kindergarten, elementary to middle school, middle to high school, and high school to college.
• Address oppressive systems that create barriers to healthy early childhood development and help create a college-going culture in the community.
• Screen families for services and work with the families to apply for and receive the benefits they qualify for.
• Ensure that families understand and access the full continuum of services associated with the Mission Promise Neighborhood.

Partner Collaboration and Service Coordination

• Ensure that each family is accessing the services they need and that barriers to service are removed by advocating for change.
• Together with MPN partners create a seamless transition and referral system for children and their families along the MPN “pipeline” of services.
• Develop an expert understanding of social services in the Mission District and in San Francisco and coordinate directly with MPN partners, and Family Child Care providers to ensure that families are aware of and access services they need.
• Identify and establish relationships with new service providers that offer services needed by families throughout the city.
• Work with MPN Early Learning partners, including Family Child Care providers to develop and implement MPN strategies and services.

Data Collection and Tracking

• Analyze data collected to identify trends, and stories and provide feedback on improvements to data collection.
• Collect, monitor, and track data on child and family’s progress towards their goals in a centralized and shared database. Ensure, in a timely fashion, that the collection and entry of the client's data are secure.
• Collect, monitor, track, and maintain all data on families and children served, including demographic, family finances, public benefits, and referrals, and help identify additional support outside of our MPN network that clients need.

Outreach

• Participate in and present at community events and meetings, host information sessions, and distribute marketing and informational material to target audiences.
• Conduct outreach to inform community members about the Mission Promise Neighborhood partnership, the Early Learning strategies, intent, goals, and services.

Qualifications

• Fluent in Spanish and English. Must be able to speak, read and write fluently in Spanish.
• Applicants may substitute the required education with at least 4 years of experience working in the early learning field. The EL field is inclusive of preschool environments, Family Child Care providers, case management of families with children 0-5 years old, providing direct service to families with children 0-5 years old, community-based organization or public service agency that provides services to families with children 0-5 years old.
• B.A. degree is preferred in Early Childhood Development, Social Work, Sociology, Education, Ethnic Studies, or a related field.

Knowledge, Skills, And Abilities

• Ability to provide excellent customer service, maintain families engaged, and represent MPN in public.
• Ability to take initiative, identify and solve problems, be accountable, and motivate families to meet their goals.
• Strong commitment to the expectation that children growing up within the MPN community will thrive academically and socially.
• Knowledge of local, state, and federal Early Care and Education systems.
• Ability to be flexible to work in multiple environments during the week.
• Experience working with immigrant, economically disadvantaged, and diverse populations is required.
• Having the ability to collaborate and build strong and trusting relationships with all MPN partners (CBOs, Family Child Care centers, public agencies, etc) is required.
• Skilled in using data systems and entering and tracking client data accurately and in a timely manner.
• Knowledge of the Mission District community.
• Familiarity with community organizing and empowerment methodologies is highly desirable.
• Proven leadership, advocacy, and systems change skills in the Early Care and Education field.
• Capacity to create relationships with a strength-based approach, embrace change, and ability to work in a transforming environment.