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Documentation Specialist Jobs
Company | FreeWire Technologies |
Address | Newark, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Renewable Energy Semiconductor Manufacturing |
Expires | 2024-02-06 |
Posted at | 9 months ago |
At FreeWire we fundamentally change the way businesses and utilities electrify. We build battery-based energy storage systems that provide clean and quiet power anywhere it’s needed, reducing the cost and accelerating deployment of electric vehicle charging infrastructure. FreeWire’s solutions are evolving from providing ultrafast EV charging services to a full suite of energy services to accelerate sustainable electrification and provide resiliency to customers and a distributed power source to utilities. FreeWire has secured major strategic investors from Fortune 100 companies and serves leading corporate, utility, and retail customers. The feedback on the Boost Charger, FreeWire’s DC fast charger, has been overwhelmingly positive as we electrify locations that would have been too expensive to power on using conventional charging solutions. Utilities are releasing RFPs with requests for battery backed solutions, their regulatory teams are including our technology as eligible for incentives, and they are seeking cost effective solutions as they electrify their fleets and provide utility owned charging solutions for the public.
- Review and edit documents for clarity, accuracy, and consistency, ensuring proper grammar, spelling, and formatting to produce professional and error-free content
- Collaborate with subject matter experts (SMEs) and various teams within the organization to gather information and ensure that documentation accurately represents processes, products, and services
- Continuously improve documentation processes and workflows to enhance efficiency and effectiveness
- Implement version control systems to manage document revisions, ensuring that the most up-to-date information is readily available and that previous versions are archived appropriately
- Develop new documents and revise existing ones, including manuals, guides, policies, procedures, technical specifications, and other forms of written communication
- Ensure that documents are visually appealing, user-friendly, and align with the FreeWire’s branding and style guidelines
- Provide training and support to employees on documentation best practices, tools, and templates to promote a consistent approach to documentation across the organization
- Ensure that documentation complies with industry standards, regulatory requirements, and company guidelines, and conduct quality assurance checks to maintain consistency and accuracy
- Ensure that documentation is accessible to all users, including those with disabilities, by adhering to accessibility standards
- Organize and maintain a centralized repository or documentation library, making it easy for team members to find and access relevant documents
- All other duties as assigned
- Bachelor's Degree or equivalent experience in a relevant field such as Technical Writing, English, Communications, Journalism, or a related discipline
- Please note that this job description is not exhaustive and may be subject to changes or amendments to meet the evolving needs of the company. Thus, this position may include responsibilities or duties not specifically stated, but which may be deemed necessary.
- Adaptable, with a desire for continuous learning
- Ability to manage multiple projects, prioritize tasks, and meet deadlines
- Must be detail-oriented and have a keen eye for grammar, spelling, punctuation, and formatting
- Experience in technical writing, content creation, or documentation management, demonstrating a portfolio of previous work and/or writing samples
- Health, Dental & Vision Insurance
- Life Insurance
- Unlimited PTO
- Dog Friendly
- Short- & Long-Term Disability Insurance
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