District Parts & Service Manager

What Makes a Honda, is Who makes a Honda

Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.

At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda’s, we want you to join our team to Bring the Future!

About this Position:

The purpose and function of the Sr. District Parts & Service Manager (DPSM) position is to engage in activities that directly support Honda and dealer lifetime owner loyalty, including customer satisfaction and retention. The Honda Sr. District Parts & Service Manager (DPSM) functions as a direct liaison between Honda Parts and Service Field Operations and Honda automobile dealerships in the assigned district.

* This Position Covers the territory of Florida*

Responsibilities include:

• Achievement of customer satisfaction objectives
• Increase district repair order growth and customer retention
• Achievement of parts and accessory sales objectives
• Monitor and manage warranty expense

Who we are seeking:

We are looking for qualified people and diverse background and experiences, open minds, and a disciplined work ethic, to bring the future to Honda as a Sr. DPSM.

Required Work Experience:

• Strong communication, analytical, and organizational skills are required
• This position requires frequent travel and the possibility of relocation
• Proficiency in MS Office applications Word, Excel, and PowerPoint
• Highly developed customer relations skills preferred
• Must be proficient in the use of analysis, action planning, and follow through to achieve assigned business objectives
• 13+ years of work experience plus a minimum of (5) five years of auto parts and service wholesale and retail experience
• Knowledge of warranty and dealer service wholesale and retail experience, including operations policy and procedures is required

Required Education:

• Bachelor’s degree in Business, Marketing, Automotive, Technology, or equivalent work-related experience

Desired skills:

• Effective communication skills, both written and verbal
• Strong project management skills
• Excellent customer service

Additional Position Factors:

• Workstyle: Field

At Honda, you will play a key role in our journey to become a company that society wants to exist now, and in the future. Your endless curiosity will drive innovation and your courageous spirit will challenge the status quo. We believe having a workforce made up of diverse thinkers and innovators makes us a better Honda. Respect for each other and respect for diversity each and every day drives our associates to contribute at the highest level and work effectively in a team environment. We make the dream of mobility a reality with our innovative and high-quality products. Together, we Bring the Future to our customers, associates, and communities. We are Honda!

What differentiates Honda and makes us an employer of choice?

Total Rewards:

• Relocation assistance (if eligible)
• Competitive base salary
• Paid time off, including vacation, paid holidays, sick time, and personal days
• Industry-leading Benefit Plans (Medical, Dental, Vision)
• 401K Plan with company match + additional contribution
• Annual Bonus
• Company Vehicle

Career Growth:

• Career mobility
• Education reimbursement for continued learning
• Advancement opportunities
• Training and Development programs

Additional Offerings:

• Wellbeing program
• Product programs
• Community service and engagement programs
• Free drinks onsite

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.