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District Manager In Training (Dmit)
Company | Insomnia Cookies |
Address | Ewing, NJ, United States |
Employment type | FULL_TIME |
Salary | |
Category | Restaurants |
Expires | 2023-10-10 |
Posted at | 7 months ago |
Insomnia Cookies has set our sights on becoming the most imaginative sweet indulgence brand in the world! As we grow our brand and community of Insomniacs, we are seeking to add a skilled District Manager in Training to drive the performance success for 3 -4 of our city and campus adjacent stores located throughout New Jersey. In this role, our DMIT's focus on driving top-line sales, hiring/retention, customer service training and strategic planning. You are a leader of leaders, developing diverse teams that know their markets, communities, and customers.
- Develop and execute regional support strategies that achieve each store's financial, operational and customer-service goals, while thinking outside the box to address each store's unique strengths and challenges.
- Assist in effectively managing labor in conjunction with Director of Workforce Planning, regional support team and Store Operations Managers.
- Provide expertise on customer service challenges, team staffing, store operations and company policies & procedures.
- 2+ years of leadership experience in a customer service-oriented role.
- An innate ability to build, hire and coach a diverse part-time hourly staff.
- In-depth knowledge of diverse business functions and principles (e.g. supply chain, P&L analysis, customer service, compliance, human resources).
- Prior experience with baking/bakery equipment/commercial kitchen equipment, a plus!
- A minimum of 2 years of experience as multi-unit regional manager in the food & beverage, restaurant, hospitality, or retail industries.
- Strong organizational, interpersonal and problem-solving skills.
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