Director - Operations Jobs

Category

Management

Job Location

West Chester, OH

Tracking Code

61448

Position Type

Full-Time/Regular

About RRD

At RRD, our people make a difference every day – in production, working with customers, or behind the scenes in a support role. They know how to manage the job and exceed expectations. Founded in 1846, RRD is a global company that employs over 25,000 people in 40 countries across the globe. For a challenging and rewarding career opportunity with an innovative industry leader, consider starting or continuing your career with RRD!

The Director of Operations is responsible to ensure efficient functional management of operations of a labels and forms print facility while maintaining a positive safety culture and a high level of customer satisfaction through a focus on quality. This position is responsible for managing P&L activity for site, and aligning business solutions to support Company platform budgeted expectations.

Responsibilities

• Foster a culture that embraces continuous improvement, is client-focused, conducts business in the highest ethical manner and promotes behavior designed to enable each member of the facility to achieve personal and professional satisfaction through their daily activities.
• Evaluate the performance of departments and employees to established goals.
• Develop a Positive Employee Relations culture through support of the Open Door and Open Shop policies.
• Control expenses by monitoring various financial reports, establishing expenditure guidelines and by approving expenditures to achieve budgeted levels of a profitable operation.
• Comply with all federal, state and local regulatory agency laws and directives.
• Accurately forecast the plant’s monthly financial performance.
• Support the preparation of annual budgets in coordination with finance per corporate directives and guidelines.
• Manage all areas of the facility by providing cohesive direction and leadership to ensure local initiatives support the strategic direction and conform to applicable divisional and company standards.
• Ensure processes are in place to maximize product quality, comply with external audit standards and fulfill all customer quality reporting requirements.
• Aggressively enhance capabilities, expertise and service to promote growth rates.
• Resolve elevated customer issues by communicating directly with customers and Sales. Review and monitor corrective action plans to prohibit recurrence.
• Other duties as required.
• Oversee safety, health and environmental issues involving the operation to ensure the safety of the associates.
• Communicate facility and company direction and goals to all employees on a regular basis.

Required Skills

Required Skills

• Excellent communication skills at all levels required
• Strong negotiating skills to deal with both internal and external parties
• Strong understanding of Continuous Improvement
• Demonstrated leader with ability to lead in a fast-paced environment and work collaboratively with all functional support areas including Human Resources, Finance, EHS, IT, Sales, etc.

Required Experience

• Background in labels printing is highly desired, or minimum experience working in a high-security manufacturing facility working with Government contracts, with focus on quality
• Four year BS degree in Engineering, Management or a related discipline or equivalent experience is required
• Minimum of 5 years relevant management experience a manufacturing operation
• Experience either managing, or working directly with sales teams
• Experience managing full P&L