Director Of Volunteer Services, Hr Administration/Bellevue

Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Under general supervision, directs, administers and coordinates the operations of a volunteer services department which is utilized on a collateral basis or auxiliary basis within the Corporation’s hospitals and health care centers.

General tasks and responsibilities will include:

• Participates in meetings and conferences at hospital and with community agencies.
• Develops formal orientation courses for volunteers and non-employees.
• Maintains liaison with hospital key officials, community agencies and other hospital services to exchange information of mutual benefit.
• Reviews and evaluates volunteer/non-employee service operations to determine if functional activities are smoothly integrated within the overall operational programs of the health care facility; makes appropriate changes in conformity with hospital standards.
• Develops and promulgates operating policies, procedures and guidelines for adherence to broad objectives of volunteer/non-employee services department.
• Develops new programs to broaden the placement and contribution of volunteers/non-employees throughout the hospital.
• Establishes standards of performance, sets priorities and evaluates volunteer/non-employees in the performance of their duties.
• Prepares activity reports and special studies governing the scope of activities.
• Recruits, interviews, selects and assigns volunteers and non-employees.
• Confers on budgetary and related matters including policy issues and activities of department
• May assist auxiliary committee through provision of supportive and publicity services in its operations.
• Serves as a mediator between staff and volunteers/non-employees.
• Coordinates the volunteer/non-employee services with those of other hospital organizational units by conferring with hospital department heads and community agencies for the specific type of services needed and makes appropriate services and staff available accordingly.

1. A Baccalaureate Degree from an accredited college or university in Public Administration, Personnel Administration, Public Health, Health Care Specialization, or Psychology or equivalent discipline; and,
2. Two years experience in health and medical service administration or management and functions in a managerial or supervisory capacity; or,
3. A satisfactory equivalent combination of education, training and experience.

Please be advised that proof of Covid-19 vaccination is required prior to hire.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Multiple employee discounts programs
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans