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Director Of Housekeeping Jobs

Company

Hyatt Regency Savannah
Address , Savannah, 31401, Ga
Employment type FULL_TIME
Salary
Expires 2023-06-15
Posted at 1 year ago
Job Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director.
The Director of Housekeeping is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter-department communications, and staff scheduling. The Director of Housekeeping will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.
Duties include:
  • Assure all safety and security policies and procedures are followed
  • Experience purchasing linens and housekeeping supplies
  • Solid understanding of housekeeping and laundry supplies and pars
  • Insures proper staffing levels for customer service goals
  • See that inspection program is consistently maintained
  • Experience teaching, supervising, and mentoring multilingual and multicultural staff
  • Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
  • Ensure OSHA and ADA policies are adhered to
  • Inspect some rooms daily
  • Responsible for short and long term planning and the management of the hotel’s Housekeeping operations
  • Work closely with vendors to assure proper pricing, delivery, and maintenance
  • Work closely with all other Departments and Outside Labor contracts
  • Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
  • Coach and counsel employees to reflect Hyatt service standards and procedures
  • Current on latest housekeeping and laundry technology
  • Teach employees importance of, and how to greet guests and courteously solve guest requests
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications

  • Service oriented style with professional presentations skills
  • Must have excellent organizational, interpersonal and administrative skills
  • Hotel/Hospitality degree an asset
  • Must be proficient in Microsoft Word and Excel
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • 4 years or more of progressive hotel Rooms Management experience
  • Clear concise written and verbal communication skills in English