Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Housekeeping/Residential Cleaner Jobs
Recruited by EasyClean 8 months ago Address , Jamestown, 27282 From $25 an hour
Housekeeping Aid Supervisor Jobs
Recruited by US Veterans Health Administration 8 months ago Address , Cincinnati, 45220 $26.01 - $30.34 an hour
Director Of Hospital And Hotline Services
Recruited by Women Helping Women 8 months ago Address , Cincinnati, 45202 $60,000 a year
Housekeeping Evenings Jobs
Recruited by Starr Regional Medical Center 8 months ago Address , Athens, 37303
Supervisor-Operations (Housekeeping) Jobs
Recruited by Marriott International, Inc 8 months ago Address , Miami, 33126 $19.50 - $20.00 an hour
Housekeeping Supervisor Jobs
Recruited by YVE Hotel Miami 8 months ago Address , Miami, 33132
Evs/Housekeeping Sr. Director - Cincinnati, Oh
Recruited by Crothall Healthcare 8 months ago Address , Cincinnati, 45229, Oh $120,000 - $130,000 a year
Hospital Housekeeping Jobs
Recruited by Nuvance Health 8 months ago Address , Norwalk, 06850, Ct $15.30 - $25.65 an hour
Housekeeping Aid Jobs
Recruited by US Veterans Health Administration 8 months ago Address , Clarksburg, 26301, Wv $15.48 - $18.08 an hour
Assistant Housekeeping Director Jobs
Recruited by Disney 8 months ago Address , Kapolei, Hi
Housekeeping Jobs
Recruited by ServiceMaster Clean 10 months ago Address Cleveland, OH, United States
Housekeeping Jobs
Recruited by ServiceMaster Clean 10 months ago Address Paulding, OH, United States
Housekeeping Jobs
Recruited by ServiceMaster Clean 10 months ago Address Liberty Center, OH, United States
Asst. Director Of Housekeeping
Recruited by The Elser Hotel & Residences 10 months ago Address , Miami, 33132, Fl
Housekeeping Supervisor Jobs
Recruited by Great Wolf Lodge Resorts 11 months ago Address , Mason, 45040, Oh $20.50 an hour
Housekeeping Jobs
Recruited by UCHealth 11 months ago Address , Loveland, 80538, Co $18.00 - $23.40 an hour
Housekeeper - Housekeeping, Evenings
Recruited by Suburban Hospital 11 months ago Address , Bethesda, 20814, Md
Housekeeping Associate Jobs
Recruited by Inchcape 11 months ago Address , Tamuning, Gu
Housekeeping Administrative Assistant Jobs
Recruited by Marriott International, Inc 11 months ago Address , Lahaina, 96761, Hi $29 an hour
Director Of Housekeeping Jobs
Recruited by Dream Nashville 11 months ago Address , Nashville, 37219, Tn
Housekeeping Director, Timbers Bachelor Gulch
Recruited by Timbers Company 11 months ago Address , Avon, 81620, Co
Assistant Housekeeping Manager Jobs
Recruited by Embassy Suites by Hilton Springfield 11 months ago Address , Springfield, 22150, Va $20 an hour
Housekeeping Supervisor Jobs
Recruited by Hilton Garden Inn Fredericksburg 11 months ago Address , Fredericksburg, 22401, Va $15 an hour
Housekeeping Supervisor Jobs
Recruited by Courtyard Portland North 11 months ago Address , Portland, 97217, Or $19 an hour
Housekeeping Jobs
Recruited by Intown Suites 11 months ago Address , Birmingham, 35209, Al
Housekeeping Assistant Jobs
Recruited by Reach Healthcare 11 months ago Address Toledo, OH, United States
Housekeeping Linen Runner Jobs
Recruited by Radisson Hotels Americas 1 year ago Address , Bloomington, 55425, Mn

Director Of Housekeeping Jobs

Company

The Joseph, a Luxury Collection Hotel, Nashville
Address , Nashville, 37203
Employment type FULL_TIME
Salary
Expires 2023-09-16
Posted at 8 months ago
Job Description
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
Location:
The Joseph Hotel - Nashville

Overview:
The Director of Housekeeping is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
Responsibilities:
  • Prepare employee schedule according to business forecast, payroll budget guidelines and productivity requirements.
  • Must maintain constant communication with Guest Services.
  • Ensure that large guestroom turns are managed efficiently.
  • Ensure guest privacy and security by correctly following Highgate Hotel procedures.
  • Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion.
  • Ensure participation within department for monthly Highgate Hotel team meeting.
  • Focus the Housekeeping Department on their role in contributing to Medallia Scores.
  • Ensure sign off of all Service Standards by Position competencies for Housekeeping staff.
  • Establish and maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position.
  • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards.
  • Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies.
  • Prepare and conduct all Housekeeping interviews and follow hiring procedures according to Highgate Hotel International SOP's.
  • Carry a pager at all times. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
  • Maintain required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis.
  • Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc.
  • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms.
  • Conduct monthly and quarterly Housekeeping inventories on a timely basis.
  • Maintain and control all housekeeping equipment.
  • Conduct monthly guest supplies and cleaning supplies inventories.
  • Review Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
  • Develop employee morale and ensure training of Housekeeping personnel.
  • Ensure compliance with all corporate Risk Management standards (MSDS, HazComm, etc.).
  • Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's.
  • Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting.
  • Ensure consistency with departmental opening and closing procedures.
  • Manage and organize large turn days (including group check-ins or check-outs).
  • Conduct pre-shift meetings for room attendants and housemen.
  • Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards.
  • Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis.
  • Inspect all VIP rooms prior to arrival.
  • Manage vendor contracts (i.e. dry cleaners, window washers, etc.).
  • Establish and maintain key control system.
  • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
  • Review Housekeeping log book and Guest Request log on a daily basis.
  • Monitor all V.I.P.'s, special guests and requests.
  • Monitor out-of-order, out-of-service, discrepant and show rooms.
  • Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards.
Qualifications:
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Perform other duties as requested by management.
  • Attend all hotel required meetings and trainings.
  • At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.
  • Supervisory experience required.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Long hours sometimes required.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Maintain high standards of personal appearance and grooming, including wearing nametags.
  • Participate in M.O.D. coverage as required.
  • Must be profecient with MS Word and MS Excel.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Must be able to maintain confidentiality of information.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.