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Director, Legal Operations Jobs
Company | Kyndryl |
Address | New York, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-08-13 |
Posted at | 9 months ago |
Who We Are
- Works with senior legal management to document and develop strategic priorities for the legal department based on feedback from senior leaders, engagement surveys, client satisfaction measurement processes and feedback mechanisms.
- Develops talent and career development, mentoring, diversity initiatives.
- Analyzes existing departmental processes and works with personnel to develop process improvements that promote cost reductions and other efficiencies.
- Develops changes to department organization and work scope/workflows/processes to increase consistency, efficiency and effectiveness consistent with industry best practices.
- Develops metrics for and measures department operational performance, e.g., through on-going benchmarking analysis, and assists senior leadership with recommendations to maximize resources and performance.
- Designs and leads internal training and client facing learning and information websites etc. including new employee training.
- Manages total departmental spend including budgeting, forecasting, budget-to-actual variance management and all third-party expenditures.
- Works with Finance, IT, and other functions to ensure that data supporting departmental dashboard and KPIs are collected in an accurate manner and made available for use in a timely fashion.
- Develops and tracks metrics as a means of measuring and communicating departmental goals and progress.
- Recommends and project manages implementation of technology to support efficient and effective operations of the department and manages relationships with legal technology providers.
- Liaises with other functional groups to address departmental needs in a timely basis.
- Facilitates communication both among the team and to external stakeholders.
- Manages calendar and agenda for senior legal team staff meetings and legal department all-hands meetings.
- Strong analytical and problem-solving skills with superior attention to detail.
- Demonstrated ability to build and lead a complex function; success managing, leading and coaching others in a large, global organization in order to achieve objectives and execute projects.
- Exemplary personal and professional integrity and business ethics.
- Ability to coach employees and facilitate employee development.
- Excellent written and oral communication skills including the ability to communicate and interact effectively at all levels of the organization.
- Demonstrated ability to impact and influence senior level leaders and stakeholders
- Proficient in Microsoft Office.
- Strong relationship management skills.
- Team player who is results-oriented and self-motivated.
- Strong knowledge of business processes, legal technology solutions and best practices, including best practices in the field of legal operations globally.
- Experience with project management techniques and methodologies.
- Commitment to diversity and a respect for others.
- Experience with legal operations at a multinational or large law firm.
- Bachelor’s degree with 3+ years of experience in the operations of a corporate law department or law firm.
- Ability to think strategically for both the short and long term.
- Additional experience in Finance or IT is preferred.
- Legal degree preferred but not required.
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