Director, Legal Operations Jobs

Why Kyndryl

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you – not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back – from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.

Your Role and Responsibilities

Overview:
A unique opportunity to be the inaugural legal operations manager and establish the function in a large publicly traded company with over 300 legal, contracts and security professionals located around the world. The operations manager will be a leader in the legal department and empowered to drive initiatives that improve the efficiency and effectiveness of legal department members.
Job Responsibilities:
Strategic Planning:

• Works with senior legal management to document and develop strategic priorities for the legal department based on feedback from senior leaders, engagement surveys, client satisfaction measurement processes and feedback mechanisms.

• Develops changes to department organization and work scope/workflows/processes to increase consistency, efficiency and effectiveness consistent with industry best practices.
• Develops talent and career development, mentoring, diversity initiatives.
• Analyzes existing departmental processes and works with personnel to develop process improvements that promote cost reductions and other efficiencies.
• Develops metrics for and measures department operational performance, e.g., through on-going benchmarking analysis, and assists senior leadership with recommendations to maximize resources and performance.
• Designs and leads internal training and client facing learning and information websites etc. including new employee training.

• Manages total departmental spend including budgeting, forecasting, budget-to-actual variance management and all third-party expenditures.
• Works with Finance, IT, and other functions to ensure that data supporting departmental dashboard and KPIs are collected in an accurate manner and made available for use in a timely fashion.
• Develops and tracks metrics as a means of measuring and communicating departmental goals and progress.

• Recommends and project manages implementation of technology to support efficient and effective operations of the department and manages relationships with legal technology providers.

• Facilitates communication both among the team and to external stakeholders.
• Liaises with other functional groups to address departmental needs in a timely basis.
• Manages calendar and agenda for senior legal team staff meetings and legal department all-hands meetings.

Required Technical and Professional Expertise

• Strong knowledge of business processes, legal technology solutions and best practices, including best practices in the field of legal operations globally.
• Commitment to diversity and a respect for others.
• Ability to think strategically for both the short and long term.
• Exemplary personal and professional integrity and business ethics.
• Ability to coach employees and facilitate employee development.
• Bachelor’s degree with 3+ years of experience in the operations of a corporate law department or law firm.
• Experience with project management techniques and methodologies.
• Demonstrated ability to build and lead a complex function; success managing, leading and coaching others in a large, global organization in order to achieve objectives and execute projects.
• Experience with legal operations at a multinational or large law firm.
• Excellent written and oral communication skills including the ability to communicate and interact effectively at all levels of the organization.
• Demonstrated ability to impact and influence senior level leaders and stakeholders
• Strong relationship management skills.
• Team player who is results-oriented and self-motivated.
• Proficient in Microsoft Office.
• Strong analytical and problem-solving skills with superior attention to detail.

Preferred Technical and Professional Experience

• Additional experience in Finance or IT is preferred.
• Legal degree preferred but not required.

Required Education

Bachelor's Degree

Preferred Education

Doctorate Degree

Being You @ Kyndryl

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

Other things to know

Kyndryl offers a wide range of resources for eligible employees to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to: ·12 weeks of paid parental bonding leave. ·Well-being programs to support mental and physical health. ·Financial programs that empower you to plan, save, and manage your money. ·Discounts on retail products, services, and experiences. We consider qualified applicants with criminal histories, consistent with applicable law. Kyndryl will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Primary Job Category

Enterprise Operations

Employment Type

Full-Time

Contract Type

Regular

Position Type

Professional

Travel Required

Some travel may be required based on business demand

Company

(Y078) Kyndryl, Inc.

Is this role a commissionable / sales incentive based position

No