#Director, It Outsourcing Strategy & Consulting

Key Responsibilities Include:
As it relates to IT Outsourcing Services:

• Manages and facilitates the Governance framework, including training for internal stakeholders.
• Promote AbbVie as the partner of choice in all external communications and dealings to build the AbbVie brand.
• Provide clear guidance and SME expertise to support, train, manage and mentor direct reports.
• Facilitates change management activities with the service provider as well as the internal organization as it relates to bringing Outsourcing services back in house, changing Outsourcing services, strategic changes, etc.
• Communicate, liaise, and train internal stakeholders on the sourcing and contracting process and managing the life cycle of a contract. Demonstrate SME knowledge and leadership by providing key strategic support and leadership in cross functional process improvement initiatives.
• Analyze organizational needs and design processes using internal and external knowledge in a collaborative manner and be able to envision the impact potential business processes could have cross functionally prior to implementation.
• Leveraging outsourcing market information, best practices, and service provider profiles to support risk management activities and fuel strategic insight.
• Service Level Methodology
• Ensure the performance, development, and maintenance of effective collaborations with internal and external stakeholders.
• Leveraging best practice principles to effectively manage the IT outsourcing providers.
• Function as IT SME for strategic sourcing initiatives as requested. Lead or provide guidance to Stakeholders for complex negotiations to maximize the value of the negotiation and ensure SME expertise is provided for complex negotiation situations.
• Strong project management skills with the ability to coordinate across multiple projects/programs.
• Strong analytical skills to review supplier proposals/solutions, resolve supplier management issues, and conduct research.
• Experience or in-depth understanding of DevOps, DevSecOps, Agile methodologies, AI, RPA.
• Superior written and oral communication skills, with the ability to convey overall engagement objectives and maintain open lines of communication between the internal stakeholders and the service providers.
• Experience in administrating outsourcing contracts and success at documenting and administering the following contractual terms:
• Facilitates risk and compliance activities to ensure Infrastructure Outsourcing service providers are compliant with internal and external policies and regulations.
• Excellent supplier relationship building, supplier expectation management, resource planning
• 4-8 years of experience in Sourcing and IT/Infrastructure Outsourcing, working directly with Service Providers, and managing contracts
• Experience influencing and escalating within a matrixed organization to drive decisions.
• Pricing Methodology & Appropriateness
• Demonstrates an expert level of outsourcing and technical competencies across multiple contract types. Highly competent in negotiation and contracting business standards. Responsible for reviewing contracts and associated documents, prior to execution, and resolve issues that prevent timely execution.
• Ability to leverage relationships and partner with internal teams to help them achieve their objectives.
• Bachelor’s degree required.
• Consultative, process driven thinking with a focus on continuous improvements.
• Delivering all outsourcing deliverables, related contracts, and other compliance documents in support of AbbVie Business needs
• Planning, implementation and tracking initiatives to drive continuous service and process improvements.
• Commercial terms and sourcing specific terms
• 6-8 years of extensive experience managing and delivering large IT programs (Applications and Infrastructure) from requirements gathering to production implementation and support.
• Resource Units
• Ability to quickly establish credibility, garners support, and works effectively with internal stakeholders and divisions.

AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.