Director, It Global Technical Services

The Mosaic Company (NYSE: MOS) is the world’s leading integrated producer of concentrated phosphate and potash—two of the three most important nutrients in agriculture. We employ more than 13,000 people in six countries to serve farmers all over the world. Our Headquarters is in Lithia, Florida with operations throughout North and South America.

At Mosaic, we help the world grow the food it needs. Want to work somewhere meaningful? Apply today and join our team!

Director, IT Global Technical Services

• As the Director of Global IT Services at Mosaic, you’ll oversee the delivery of IT services throughout Mosaic, including all technical infrastructure, cloud operations, computing environments, desktop applications, networks, telephony, conferencing, technical support and application support systems. In this role, you’ll also manage relationships with Mosaic’s key outsource, software, and hardware vendors. This is a senior leadership role where you’ll manage a team of 6 direct reports and ~50 indirect reports.
• If you’re a forward-thinking IT leader looking to join a globally operating Fortune 500 company, this role is for you!

Where You Will Work:

• This is a semi-remote position where you'll work 1-3 times monthly in our FishHawk office (located at 3830 Circa Crossing Drive, Lithia, FL). You can expect to spend ~5% of your time traveling both domestically and internationally. Interested but don’t live in Tampa, FL area? We’ll relocate you!

What You’ll Do:

• Empower team members with timely and constructive feedback and clear roles and responsibilities
• Lead and inspire a team of 6 direct and 50 indirect reports to innovate and revolutionize Mosaic's IT capabilities
• Manage external providers for cloud services, managed services, network operations, and support services
• Support employees in defining and pursuing their career development plans
• Identify, assess, and implement technologies that support Mosaic's vision
• Lead the development of our technology roadmap(s) to drive growth and success
• Optimize and streamline global IT operations
• Foster an inclusive and diverse work environment, promoting equity and respect for all team members
• Collaborate with stakeholders to develop strategic plans, budget forecasts, and resource management activities
• Monitor and track key infrastructure performance metrics to drive improvement and optimize service and support delivery
• Ensure that global IT processes are deployed and operating in an optimal manner to meet the evolving needs of Mosaic
• Implement agile development methodologies to deliver exceptional services that meet Mosaic's needs
• Foster a culture of continuous improvement within the Global IT team, driving innovation and out-of-the-box thinking
• Champion a culture of data-driven decision-making within the IT department

Our Ideal Candidate Will Have:

• Experience with vendor management as well as identifying, negotiating, and maintaining effective outsource relationships
• The ability to coach, develop, motivate, and manage the performance of employees
• Excellent verbal, written and listening communication skills, including the ability to effectively present concepts and proposals
• Significant experience working in IT (typically gained after 10+ years in the field)
• Excellent communication skills, and the ability to effectively present concepts and proposals
• Deep knowledge of IT service delivery best practices
• Experience building strategic plans for IT functions
• Prior experience leading large, multi-site IT teams
• Notable management skills and a hands-on leadership approach
• A bachelor’s or master’s degree in Computer Science, Information Technology, or a related field
• The ability to work with and influence senior executives

• An attractive base salary + annual performance incentives to reward your hard work
• Paid sick leave for when you need it
• 401(k) with a company match + annual company contributions to help you build wealth and secure your future
• What’s In It for You:
• Computer Science or related area preferred
• Medical, Dental, and Vision insurance to help your family stay healthy and happy
• Additional
• 11 paid holidays so can you recharge and spend time with loved ones
• The chance to work at a global company where you can make an impact
• Endless growth and learning opportunities
• Paid vacation to help you maintain that work/life balance
• A diverse and inclusive work environment that values collaboration, creativity, and innovation
• Bachelor's
• Additional