It Director Jobs

(this role is hybrid from our Charlotte, NC office)

What we believe

In the past two years, more than a trillion dollars have been invested in software companies at record prices. And in many cases, the underlying tech is the greatest enabler to the business strategy. But has the approach to govern technology value creation caught up to the magnitude of the risk?

We believe a better way is possible – a more programmatic, proactive approach to actively manage technology throughout the investment lifecycle – and that’s what we do.

Our role

We know that technology can create truly transformative change, and its role in business is only growing. Crosslake is here to support the changemakers and help them buy, build and run better technology.

What we value

You could be a good fit for Crosslake if you see yourself reflected in our guiding values:

Service. We effect change by empowering others.

Curiosity. We believe great advice starts with deep understanding.

Credibility. Our expertise is earned and proven.

Commitment. It’s our privilege to serve clients in their critical moments.

Creativity. We are inspired by the constant pursuit of better.

Overview

ABOUT THE ROLE

The IT Director will lead the IT function at Crosslake, including a small internal staff as well as external vendors, all IT projects, IT Roadmap & Strategy, and building and managing the IT budget of approximately $2M.

Responsibilities

• Oversee the development of IT policies and implement them with the support and consent of senior leadership
• Manage and track project milestones and timelines for each project managed. Implements effective project control by monitoring the progress and reporting the status.
• Lead business stakeholders through prioritization processes to enhance existing applications to continually improve to meet business needs. Apply appropriate rigor to this process including estimated / actual resources applied, requirements, testing, etc. Manage internal and external resources to predictably execute on these initiatives
• Set annual targets related to IT and monitor the overall performance of the IT department
• Analyzes complex business needs from the internal user community and recommends technical solutions. Builds and maintains relationships with key stakeholders to collaborate on needs and solutions
• Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions
• Plan and manage IT spend at the department and project level, balancing costs and benefits to maximize value for the company
• Manage systems infrastructure and development plans, projects, policies and procedures.
• Anticipates future applications, data, and systems infrastructure needs, identifies proactive solutions to satisfy needs
• Manages, directs, and prioritizes the workload of IT professionals and vendors. Determines appropriate career development and technical training needed within the team
• Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements as it relates to IT spend
• Builds and maintains strategic level IT artifacts such as the IT Roadmap, IT Strategy, and IT Budget. Leads senior leadership through requisite governance processes and approvals for these items