It Director Jobs

IT DIRECTOR

Connections for Business is an outsource IT company that provides small and medium businesses a full IT solution. Our services include: Outsource IT, Network Assessments, Network Upgrades, Application Integration & IT Strategic Planning. The company is headquartered in Hollywood Florida and services the South Florida metro areas.

We're looking for a dynamic IT Director to serve our clients as a technology leader who helps solve business problems with practical solutions.

Duties And Responsibilities

• Maintains technical solutions and practices knowledge/expertise by learning new and evolving technologies, and by achieving/maintaining appropriate industry and professional certifications as identified by supervisor
• Serves as an advocate for all thing’s customer
• Monitor and assist in the development of customer success activities such as onboarding, technology reviews, training materials, and assets
• Is readily and regularly available to clients and internal Connections staff to diagnose and help consult on technology infrastructure issues and determine appropriate interim and/or long-term solutions; assists other staff with projects as an indirect participant, and lends expertise, as requested
• Ability to consult directly with clients and prospects regarding current environment and future initiatives
• Partners with other IT Directors on process improvements related to the entire customer experience

SKILL SET

• Excellent verbal and written communication skills with ability to translate technical terms to business language for non-technical clients
• Ability to communicate and work effectively with client point of contacts online and on-site
• Able to work independently and meet time specific deadlines
• Exemplify professionalism and business etiquette in all communication, including in-person and online with client end users and colleagues
• Strong team player
• Excellent interpersonal skills with demonstrated ability to work cross-functionally
• Critical thinking and proactive problem-solving skills
• Organized and detail-oriented

Education/Experience

• 5+ years of experience successfully designing and implementing network and systems architecture solutions required
• Bachelor’s degree in computer science, business administration or related field preferred
• MSP experience highly preferred
• Must have lead engineer/consultant skills, including deployment experience with Microsoft technologies including all things Microsoft 365 and Azure
• MCSE, MCITP and other industry certifications (Cisco, etc.) highly preferred

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