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Director, Facilities Management Jobs
Company | TriMet |
Address | , |
Employment type | FULL_TIME |
Salary | $124,590 - $186,886 a year |
Expires | 2023-12-14 |
Posted at | 9 months ago |
Join us as the Director of Facilities Management!
The Director of Facilities Management is responsible for the maintenance of TriMet’s three bus garages and associated admin buildings, our two rail operations facilities, 776 rail platforms, 31 park and rides and the Roberson Tunnel. Facilities Management provides clean, well maintained and inviting spaces for TriMet employees and our customers.
This position works under the direction of the Executive Director of Maintenance Operations. The Director of Facilities Management develops and effectively implements the strategic vision aligned with TriMet and the Maintenance Division. They ensure that department members understand their part in fulfilling agency goals and vision, and work to instill a strong safety and customer service culture.
The Director of Facilities Management is responsible for the management and oversight of TriMet's Facilities Management Department, which minimally includes all built and natural assets such as bus and rail administrative and operational buildings and grounds, layovers, transit centers, park and rides, landscape and hardscape, bus shelters and on-street amenities. They are accountable for ensuring that the Maintenance Division delivers a high-level of system reliability and On-Time Performance (OTP). The Director oversees maintenance service contracts and Intergovernmental Agreements (IGAs) to deliver facilities maintenance, landscape, janitorial, shelter cleaning, and other needed services to support the maintenance and transportation operations of TriMet.
They also lead the department with the enforcement of the District's Safety Management Systems (SMS) program. The Director leads in understanding and ensures compliance with all applicable government regulations and requirements.
The Director of Facilities Management leads the department with the implementation of the department's management systems program. They work to create, train and implement standard processes and systems aimed at improving the department's Key Performance Indicators (KPIs). This position participates in the development, implementation, management and meeting the department's KPIs. The Director also works closely with the Executive Director in the development, communication, implementation and management of the department's overall maintenance and operations plan.
This position facilitates the inventory and assignment of occupied space and development and implementation of space and FF&E standards, ensuring effective space utilization and equitable working conditions for TriMet staff members. The Director also works to oversee district parking program for staff and non-revenue vehicles.
The Director of Facilities Management leads the Maintenance Division Project Management Team, conceptualizing and delivering Maintenance Division capital and operating projects. They ensure projects are delivered on time and on budget and meet the needs of their sponsor.
This position is performed in-person five (5) days per week.
Serve as a good steward of TriMet by regularly utilizing our transit system to maintain a strong and current understanding of customers’ experiences and of TriMet’s product and service offerings.
1. Develop and direct implementation of long-term strategy and agency-wide facilities plan. Direct the management of a team of Facilities Maintenance personnel to maintain District facilities. Oversee all Facilities Management activities and functions, including but not limited to, maintenance and repair of bus and rail properties, transit centers, park and rides, and layovers, landscape services and on-street amenities, and emergency response preparation and activities.
2. Provide overall leadership assistance to facilities managers in the selection, training, supervision, assignment, evaluation, and counseling of facilities maintenance supervisors. Model and hold staff accountable for exemplary customer service through open communication, employee participation, performance management, and professional development.
Research, resolve and manage labor relations issues in compliance with applicable provisions of TriMet/ATU labor agreements. Act as management representative for grievances and act as the agency representative in arbitrations and mediations.
3. Supervise the development and implementation of on-the-job and professional development training for Facilities staff.
4. Develop and implement operational and resource allocation strategies that effectively, safely, and efficiently enhance delivery of Facilities Management services to meet the needs of District employees, customers, and constituents.
5. Control, monitor, and approve budgets and operational forecasts for department, including capital expenditures, labor resources, and materials and supplies (M&S); accountable for monitoring own department. Identify opportunities for containing costs, and may be responsible for increasing revenue. Take accountability for budget, including direct reports monitoring.
6. Coordinate facility upgrades and remodel projects with other agency resources (engineering, planning, etc.) to meet district and customer requirements. Manage Maintenance Division Project Managers to ensure timely completion of Maintenance Division capital and operating projects within approved budgets and meet the needs of the sponsor.
7. Provide high level assistance to the Executive Director of Maintenance and provide leadership oversight of Facility staff with the overall planning, budgeting, development, implementation and management of the departments' goals and performance objectives.
8. Develop, implement and manage Key Performance Indicators to achieve required results. Report out on overall performance.
9. Manage the development of detailed scopes of work for purchases and contracted work related to the department. Oversee the Project or Contract lead for contracted maintenance services and procurements as needed.
10. Develop and establish Quality Assurance/Quality Control (QA/QC) guidelines for oversight and assurance systems are maintained, repaired and operating safely. Administer documentation standards and processes that support a solid checks and balances approach to QA/AC.
A Bachelor's Degree in business, facilities management, public administration, engineering or a related field is preferred.
A Master's Degree in business, facilities management, public administration, engineering or a related field is preferred.
A minimum of eight (8) years of total credited experience.*
Five (5) years of facility management experience are required.
Five (5) years of leadership responsibilities and management experience in a medium to large-size operation with a unionized workforce are required.
Possession of, or the ability to obtain, a valid driver's license in the State of Oregon, with a good driving record that contains no more than one (1) accident or two (2) moving violations in the previous five (5) years is required.
Or any equivalent combination of training or experience.
- The amount of credit a candidate receives for prior years of experience is based on the relevancy of that experience to the required or preferred prerequisites of the job description. Experience is prorated based on hours worked. LRHR assigns and validates the "credited experience".
Type of Position / Grade / FLSA
Grade 19, Exempt, Non-Union, Full-Time
Salary Range
Minimum: $124,590.00
Maximum: $186,886.00
Selection Process
Candidates will be selected based at a minimum on the result of:
1. Application Review (please include: Cover Letter and Resume)
2. Panel Interviews
3. Reference Check
Salary offers will be determined by a candidate’s education, training and relevant experience. Any final offer of employment will fall within the range stated above. For transparency, we choose to list the full available grade range, however, TriMet’s salary administration process will ultimately determine the final salary offered.
Supplemental Information
Make sure you describe in detail how your education, training and work experience fit with this role. You are encouraged to attach a resume, cover letter, training certificates and/or letters of recommendation with your application. You are permitted five attachments of less than 5MB each.
Internal applicants: Information in your personnel file will not be used in lieu of information requested on your application. Incomplete applications will not be considered.
If you are a qualified veteran and would like to apply for veterans' preference points, you will need to reflect your status on the application and attach supporting documentation at the time of application submission.
If you need accommodation under the Americans with Disabilities Act for any part of the application process, contact our Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Note that we require a minimum of two workdays' notice prior to the need for accommodation.
TriMet is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including veterans, the elderly, and individuals with disabilities.
ADA StatementAs applied to the workplace, applicants and employees must be qualified to perform the essential functions of the job with or without reasonable accommodation. Essential functions may include required job functions performed infrequently as well as production standards related to the quality and quantity of work.
If a person with a disability could meet job qualifications with a reasonable accommodation, TriMet will work with the employee to accommodate the need. If TriMet's accommodation is effective in allowing the employee to perform the essential functions of the job, it need not be the employee's preferred accommodation.
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