Director, Corporate Communications And Culture

Overview

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com .

Responsibilities

As the Director of Corporate Communications and Culture, you will hold an essential role in Shift4’s Transformation division, where you will drive our internal and external communication initiatives. Reporting directly to the Chief Transformation Officer, you will play a critical role in aligning communication plans and activities with Shift4's business priorities and values, ensuring our messaging is consistent, engaging, and effective.

In this position, you will have the opportunity to make a significant impact by supporting business strategies, programs, and events while leveraging diverse tools to deliver impactful messages that resonate with our external audiences and internal team of over 2500 employees.

• Balance positive and critical messaging to maintain high morale and encourage continuous improvement.
• Implement effective change management strategies to facilitate smooth organizational transformations.
• Collaborate cross-functionally to ensure consistent messaging and effective communications across the organization.
• Elevate Shift4's brand by developing compelling messaging and positioning strategies that increase brand awareness.
• Lead the design and execution of strategic communication initiatives that drive Shift4's corporate strategy and business priorities.
• Uphold Shift4's reputation and integrity by ensuring alignment of all communication with regulatory rules and requirements.
• Oversee all communication phases, including the creation of impactful content, production processes, seamless distribution, and regular status updates.
• Measure and analyze the effectiveness of communication initiatives and make recommendations for improvement.
• Serve as a trusted advisor to leaders, tailoring communication strategies that resonate with their unique styles.

Qualifications

• Demonstrated expertise in messaging and branding.
• Proficient in presenting complex ideas clearly and concisely to technical and non-technical audiences.
• Proven experience developing and executing communication strategies.
• Leadership experience with a track record of leading teams and projects to successful completion.
• Bachelor’s degree in Communications, Public Relations, Marketing or related discipline.
• A passion for and commitment to the Shift4 mission, reflecting the values of Boldness, Excellence, Ownership, and Trust.
• Effective communication and interpersonal skills, characterized by active listening and empathy.
• Experience in stakeholder management and building relationships with diverse audiences.
• 5+ years in corporate communications, public relations, or a similar role.
• Exceptional analytical and strategic thinking abilities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.