Director, Commercial Excellence Global Business Partner

Job Summary

At Avantor, people are the most important part of our success because they drive our global performance. That’s why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent acquisition initiatives to attract, engage and hire the right talent. Avantor’s Recruitment Marketing vertical is a crucial part of this mix, enabling all our internal teams worldwide to grow beyond their limits. 

The purpose of the Director, Commercial Excellence Business Partner (CEBP) is to act as a consultant to the commercial business to identify obstacles to higher commercial performance, perform root-cause analysis of problems, and employ data-driven decision making to recommend and implement strategies to overcome challenges and demonstrate improved performance.

What we’re looking for 

• Experience managing complex, multifunctional teams, and stakeholders
• Bachelor’s or Master’s degree (MBA preferred) in an analytical, business or scientific field
• Experience implementing sales strategies and growth initiatives
• 10+ years practical experience working within a customer facing sales environment
• Expert knowledge & use of CRM systems
• Demonstrable knowledge of the life science, advanced technologies, and applied materials markets
• Practical and demonstrable experience with data analysis and visualization platforms and capability to interpret sales data into actionable insights
• 3+ years’ experience in sales operations, sales force effectiveness or process improvement role focused on sales

How you will thrive and create an impact 
The Director, Commercial Excellence Business Partner (CEBP) will work closely with the broader commercial excellence team, sales, and sales support, to improve business results in the areas of customer satisfaction, revenue generation, and increased market share in line with Avantor’s strategy. The CEBP will drive commercial decision-making by recommending, establishing, and continually improving standard sales processes and metrics. The CEBP will monitor best practices with the goal to identify and recommend innovations that will drive profitable business growth.
Providing analytics and insights aligned with Avantor’s Global Sales System will be a fundamental part of the role, particularly in the areas of funnel management and forecasting.

Assessing industry best practices with the goal to identify innovative tools and technologies will be critical to enable sustainable and profitable growth.
Successfully navigating in a matrix organization to develop innovative go to market solutions in collaboration with key stakeholders such as sales, portfolio, marketing, IT and various business units is required.

The Director, Commercial Excellence Business Partner (CEBP) will regularly interact with senior leadership and will work cross-functionally to educate stakeholders on sales excellence. This role reports into the Commercial Excellence organization.  Within Avantor, the Commercial Excellence team provides operational support to sales management and develops processes and procedures to support the selling process.  Commercial Excellence provides metrics management, analyses of sales results and pipelines, customer segmentation and targeting.  Additionally, the team provides sales enablement and training in support of revenue-generating activities, business processes, tools, and products.
Roles and Responsibilities:

• Collaborate and build partner relationships with commercial and non-commercial teams to uncover and understand business challenges, recommend improvements, facilitate short-term decision making and enable long term strategic business planning.
• Communicate commercial insights, ideas, and recommendations to business leaders by making data and insights more visible and accessible using appropriate tools
• Champion Avantor Business System methodology to continually improve commercial processes and team performance
• Champion best practice use of Avantor’s CRM systems with salespeople at all levels of the organization
• Advise and anticipate future commercial needs and introduce best practice use of processes, new technologies, and data for driving profitable business growth.
• Establish and maintain business relationships with external systems providers to keep new technologies that could benefit the business are introduced promptly to support business growth and insights.
• Collaborate with reporting teams to create innovative approaches to providing insights or tools that support sales execution
• Support design and roll out of standardized sales processes based on wider best practices
• Collaborate with the Commercial Business Intelligence Manager and Commercial Analytics Team to design, prioritize, plan, prepare and review KPI’s, create reporting standards/standard work and benchmarks of success and facilitate implementation of new strategies through data analytics and insights

Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.  
The work we do changes people’s lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills, and grow your career at Avantor.  

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! 




Pay Transparency:
The expected pre-tax pay for this position is
$141,400.00 - $235,700.00

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

EEO Statement:
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision.

3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.