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Desktop Engineer Jobs
Company | Systemian |
Address | Columbus, OH, United States |
Employment type | CONTRACTOR |
Salary | |
Expires | 2023-09-05 |
Posted at | 9 months ago |
Title: Desktop Engineer
Location: Columbus, OH
****This position is HYBRID
JOB DESCRIPTION
Windows Client OS/3rd Party App Patching, SCCM, Deskside Support
END USER COMPUTING:
Preferred Skill sets – Windows Client OS Patching, Windows migration, Windows Upgrade, SCCM, Active Directory.
Roles & Responsibilities:
- Related certifications may count towards years of related experience.
- Troubleshooting/ Root cause Identification.
- Work closely with other IT teams to ensure proper integration of SCCM with other systems and tools.
- Troubleshoot and resolve issues encountered during the upgrade process, including compatibility problems, connectivity issues or software bugs.
- Expert knowledge on Microsoft troubleshooting skills and tools including OS Hardening and Vulnerability assessment.
- Tier-2 Break-Fix Support includes MS Teams, Exchange, Onedrive, software installation failures.
- Perform other duties as necessary.
- Provide Level- 2/ 3 support and troubleshooting to resolve issues within SLA.
- Expert knowledge on Windows Client operating systems and SCCM Administration.
- Strong Knowledge on Management of Active Directory.
- Establish and maintain effective working relationship within the department, the strategic Business Units, Strategic Capabilities units and the company interact appropriately with others in order to maintain a positive and productive work environment.
- Develop and follow upgrade procedures rollback plans and documentation for reference.
- Research and introduce new technologies or enhance existing ones.
- Design, Deploy and configure SCCM infrastructure to support software deployments and update across the organization.
- Maintain a regular and predictable work schedule.
- Exceptional communication Skills.
- Troubleshoot SCCM client and server issues and perform necessary remediation.
- Monitor and Maintain the health of SCCM infrastructure, including site servers, distribution points and clients.
- Powershell Scripting
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