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Designer I Jobs

Company

La-Z-Boy
Address , Beavercreek, Oh
Employment type FULL_TIME
Salary
Expires 2023-06-24
Posted at 1 year ago
Job Description
Comfort starts with our 13,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT
Summary
BASIC FUNCTION:
Designing and creating comfortable and functional environments that represent client’s lifestyle, taste and budget. Be a professional Design Consultant through the use of the La-Z-Boy In-Home Design program and drive top line sales through the use of selling principles including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after sale service, and continuing contact with all previous and potential customers. Strive to create long-term relationships that will lead to increased sales and profitability.
:
KEY RESPONSIBILITIES:
In-Home Design:
  • Execute and champion the In-Home Design process per company guidelines
  • Considerable independence is required for the In-Home Design process
  • Responsible to support design related functions in the store and maintain an up to date customized portfolio including before and after pictures of previous In-Home design projects.
  • Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
  • Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service
  • Responsible for creating grassroots opportunities to increase the overall performance of the In-Home Design Program

Sales Culture and Promotions:
  • Maintain strong knowledge of features and benefits of existing and new product line
  • Drive sales to consistently achieve established In-Home program sales goals.
  • Meet established goals as set by management
  • Team with Store Manager, Sales Manager, and selling team to promote the In-Home Design program and drive overall store sales
  • Maximize store promotions, marketing initiatives, and grassroots programs

Customer Experience Excellence:
  • Sets the highest standard for customer care
  • Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products
  • Meet and greet customers that come into the store
  • Make sound business decisions to deliver customer satisfaction and promote team environment

People Development
  • Leads with the highest ethical standards and demands the same from their teams
  • Create a positive and exciting working environment for all store associates
  • Ensures associates are provided the necessary tools to perform job responsibilities
  • Maintain a positive working relationship with all store associates
  • Hiring and developing talent, and succession planning; and leveraging the capabilities of new and existing talent
  • Assist with training, coaching and developing the selling team
  • Utilizes Company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies
  • Train, coach and develop Design Associates on product knowledge and selling skills to achieve store sales goals
  • Coach and counsel team based on results

Store Standards / Operations:
Effective manager on Duty (MOD)
  • Show a sense of urgency, enthusiasm and excitement with the staff and customers
  • Champion and role model the La-Z-Boy selling process (Comfort Process) by overseeing the interaction with each and every client within the furniture gallery
  • Know what is happening on the floor at all times. Be willing and able to jump into every sale and close it.
  • Adhere to general store operational procedures and guidelines
  • Other duties as assigned
  • May be responsible for opening and closing of the store
  • Assist with maintenance of the overall visual appearance of store, this includes but is not limited to assist to maintain floor and/or showroom displays, tagging of products and accessories, maintaining accessory catalogs and design center fabrics, and maintaining general store cleanliness.

MINIMUM JOB REQUIREMENTS:
  • Previous selling experience strongly preferred
  • Initiative to meet assigned goals, missions and objectives
  • Strong interpersonal skills to effectively communicate and build rapport
  • CIDA accreditation and/or ASID membership preferred
  • Ability to work the schedule and hours dictated by business needs, to include evenings, weekends and holidays
  • Strong attention to detail
  • Proficient in the use of Microsoft Office, including Word, Excel, and PowerPoint
  • Experience in using floor and space planning applications
  • Knowledgeable of general principles of home décor and design (i.e., furniture, carpet, draperies, and color schemes.)
  • Experience in using floor and space planning applications
  • Excellent communication skills, customer service skills, and organizational skills
  • Ability to effectively manage time and conflicting priorities
  • Ability to work effectively and productively with others as a team
  • Bachelors degree in Interior Design with one (1) to two (2) years experience strongly preferred or a minimum of five (5) years design experience in a comparable home furnishings role
SUPERVISORY RESPONSIBILITIES: Responsible for directly leading a team of Design Associates and indirectly the selling team.
Weekly Hours:
40