Systems Engineer I Jobs

Job Summary
Installs, configures, and tests operating systems, application software, and system management tools. Investigates and coordinates the resolution of potential and actual service problems. Maintains operational documentation. Advises on the correct and effective use of hardware and software products. Defines customers’ needs and functionality in a service development cycle. Tailors’ endpoint software and hardware solutions to maximize functionality and implements system automation as required for better efficiency. Ensures that services and components meet and continue to meet all agreed performance targets and service levels. Collaborates cross organizationally to ensure high quality deliverables within guidelines, policies, and procedures. Assists in the coordination of various teams testing, evaluating, and implementation of enterprise solutions.

Applicants will be required to engage in ongoing background checks through the duration of this position with continued passing results.

Primary Activities and Responsibilities

• Miscellaneous activities and responsibilities as assigned by manager
• Performs a broad range of complex technical or professional work activities, in a variety of contexts, selecting appropriately from applicable standards, methods, tools and applications. Participates in external activities related to own specialism.
• Plans own service request work to meet given objectives and processes. Works under general direction within a clear framework of accountability. Exercises substantial personal responsibility and autonomy.
• Performs project related work and makes decisions which influence the success of projects and team objectives. Plans, schedules and monitors work to meet time and quality targets and in accordance with relevant procedures.
• Investigates incidents, defines and resolves complex problems. Influences team and specialist peers internally
• Maintains an awareness of developing technologies and their application and takes some responsibility for personal development

Minimum Qualifications

• Bachelor's Degree/4-year Degree
• 1 or more years of experience in systems administration

Equivalent Minimum Qualifications

• High School Diploma/GED
• 4 or more years of experience in formation Systems

Preferred Qualifications

• Bachelor's Degree/4-year Degree
• 4 or more years of experience in formation Systems, Transportation/Intermodal Operations or Logistics

Knowledge and Skills

• General knowledge of enterprise hardware lifecycle management
• Ability to rapidly absorb new technical information and apply it effectively
• Industry knowledge of Windows and Mac OS endpoint devices
• Administration experience with enterprise device management solutions, SCCM, Intune, Workspace One
• Ability to use an analytical and systematic approach to problem solving
• Ability to communicate fluently orally and in writing, and present complex technical information to both technical and non-technical audiences
• Industry knowledge of mobile devices, tablets, cellular phones
• Microsoft productivity suite knowledge, with a strong background in enterprise delivery and support.
• Experience with executive level support
• Has a good appreciation of the wider field of information systems, their use in relevant employment areas and how they relate to business activities
• Experience providing multi-media support
• General knowledge of enterprise software lifecycle management
• Knowledge of specific technical specialisms, with an ability to provide detailed advice regarding their application and execution of specialized tasks

Leadership
The CSX Leadership Model is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following: producing results, creating change, and inspiring excellence.

Job Requirements

• Work hours may vary in length and schedule (may include a non-standard work week)
• Some travel may be required
• Hours which include rotating on-call responsibilities which may be outside standard hours

Our Commitment to Operate Safely
Led by our Guiding Principles, CSX is committed to protecting its employees, customers and the communities in which we operate. Therefore, as a condition of employment, successful external candidates for all positions and internal craft employees accepting management positions must be fully vaccinated for COVID-19. Successful candidates will be required to provide proof of full COVID-19 vaccination within three days of the position start date unless approved for a medical or religious accommodation. Should the successful candidate seek a medical or religious accommodation, appropriate documentation must be provided in support of such request.