Data Entry Associate I

$2,500 Bonus Available!

Advanced Diabetes Supply® was founded on the bold principle of creating a knowledgeable, reliable, and demonstrably superior diabetes supply company. Our approach, coupled with a commitment to service and innovation, has catapulted Advanced Diabetes Supply® to a national leader in the industry. Creating high-performance, adaptive teams requires a relentless commitment to hiring the best. We strive to maintain a casual, fun environment whenever possible, but we don't just play around. We work hard every day to provide a positive work culture and respectful atmosphere. The standards we set for ourselves are high, and we love to be challenged! If you enjoy working in a collaborative environment and have a passion for excellence and a bias for action, we may be just what you've been looking for.

Benefits For Full-Time Employees Include

• $15.00 per hour
• Immediate PTO Accrual
• Medical, Dental, Vision, 401K

Position Summary

The NCMS Data Entry Associate is responsible for receiving, reviewing, sorting, and inputting documents for various departments, as well as processing, validating & verifying physicians' orders. The Data Entry Associate will work within the scope of responsibilities as dictated below with guidance and support from our Customer Care leadership team.

Essential Functions

• Develops and maintains knowledge of all products and services offered by the company.
• Basic knowledge of medical terminology.
• Performs data verification process in accordance with company procedures before scanning/approving documents in patient's file.
• Reviews discrepancies in data received, requests clarification, or advises the supervisor of issues related to data/documents.
• May perform any additional responsibilities or special projects as required.
• Contacts doctors' offices to verify and obtain accurate patient information in order to serve patients.
• Basic level of MS Office proficiency.
• Receives, reviews, sorts, and inputs documents in data systems.
• Provides doctors' office personnel & internal personnel with accurate, timely, and satisfactory solutions to potential & arising complaints or concerns pertaining to physician-ordered prescription(s).
• Demonstrated success in meeting goals and objectives.
• Maintains proper phone skills and quality of calls.
• Duties and responsibilities may be subject to change based on the needs of the department.
• Complies with HIPAA rules, appropriately safeguarding PHI or other private & confidential information.
• Logs receipt of all mail; ensures appropriate processing of all incoming mail; ensures documents are sorted & placed in mailboxes as appropriate.
• Proficiency in basic math and business calculations.
• Ensures accurate updates & entry of changes are recorded as requested by physicians and/or patients.
• Working knowledge of computer/data entry with the ability to learn new systems.
• High School diploma or equivalent.
• Experience with data entry or other related filing/clerical work.

Expected Competencies

• Cultural competence.
• Clear diction and knowledge of the English language, both written and verbal.
• Effective interpersonal skills.
• Self-directed accountability and reliability.
• Service orientation and aptitude to resolve customer concerns.
• Friendly, professional, and effective communications skills; able to calmly present solutions in challenging situations.
• Detail-oriented, highly organized; able to work at a fast, productive pace.

Physical Demands

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable employees with disabilities to perform essential functions. While performing the responsibilities of the job, the employee is required to remain in a stationary position most of the time (stand or sit). While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Equal Opportunity Statement

Advanced Diabetes Supply® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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