Damage Billing Assistant - 7 Month Assignment

• Conducts research and analyzes data regarding damages using maps, photos, and the NC811 system.

• Edits and updates that information into spreadsheets.

• Processes and compiles information from the damage investigator into a claim for Risk Management.

• Responds to emails and contacts Risk Management.

• Provides customer service to internal and external customers.

• Performs special assignments for management; participates in special projects; and prepares periodic and special reports as requested.

• Performs administrative tasks such as word processing, completing spreadsheets, creating PowerPoint, copying, filing, faxing, entering data, making calculations, and processing mail.

• Works as member of a team.

• Performs research of information; enters data; extracts data for analysis; and prepares, maintains, and produces lists, tables, and reports as requested.

• Performs other related job duties as assigned.

• High School Diploma or GED

• Valid North Carolina Drivers’ License

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to [email protected].

The City of Charlotte provides a comprehensive benefits package to all employees.

The City of Charlotte is a drug and alcohol-free workplace.