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Related keywords
- Business Customer Support Associate
- Warehouse Customer Support Associate
- Customer Support Services Associate
- Customer Support Associate
- Customer Service and Support Associate
- Associate Customer Support
- Entry Level Customer Support Associate
- Associate Customer Support Specialist
- Associate Customer Support Technician
- Customer Technical Support Associate
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Customer Support Associate Jobs
Company | Velocity Development Marketing |
Address | Tampa, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-05-17 |
Posted at | 1 year ago |
We are looking for a customer service oriented Customer Support Associate to manage marketing campaigns throughout the area. Candidates should have an energetic spirit and people’s heart!
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Take the extra mile to engage customers
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Generate sales leads
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Meet personal/customer service team sales targets and call handling quotas
- Provide accurate, valid and complete information by using the right methods/tools
- Customer orientation and ability to adapt/respond to different types of characters
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
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