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Customer Service and Support Associate Jobs

Associate Director, Customer Support And Maintenance (Remote)
By BD At , San Diego
Support Infusion International Order Management and Dispensing International Order Management
Support and develop the processes for trade in management and the need grows
Experience working with remote teams strongly preferred
Provide consultant guidance and service offering strategies in support of pre-sale, and transition to support to the sales team
Demonstrate high functional knowledge of Infusion Systems products
Maintain strong industry and product knowledge
Customer Support - Phones And Chats - E-Books (3110)
By ModSquad At Columbia, SC, United States
Dedicated laptop or desktop computer with Windows 10 or above
Quiet workspace to take calls
Willingness to install MSQ security software and 2FA app on the phone
Customer Service And Warehouse Support
By Floor Mechanics Inc At Kearneysville, WV, United States
Strong technical skills. Experience with Excel/Google Sheets and other online tools are important.
One of the most important qualifications for this position is reliability. Showing up on time every day is very important.
Previous experience in customer service, sales, operations or office admin
Phone skills to build confidence and rapport with client callers
Excellent written and verbal communication skills
Enter inbound phone orders and answer product questions ( 10-15 calls per day - training provided)
Customer Service And Application Support Specialist
By MATRIX Resources At Atlanta, GA, United States
Proficient in Zendesk usage for ticket management.
Answer help desk calls and emails to resolve customer problems related to products and experiences.
Ensure the quick response or need for escalation to provide a positive Customer Experience aligned with the company's Core Values.
Maintain and update the customer product knowledge base and training tools/materials.
2-3 years of enterprise software support experience.
Experience in training new users on enterprise software.
Customer Support Associate | Customer Service
By Room & Board At Roswell, GA, United States
Salary: $23 - $28 / hour (Salary: $48000-$60000 / year) Based on demonstrated experience/qualifications.
Other Attributes, Qualifications And Experience You Bring
You have 5+ years of relevant experience. You have a background in a relevant customer service or call center role.
You naturally build relationships and see tasks through. You utilize current vendor partnerships and build new relationships as needed.
What You'll Bring To Be Successful In This Role
Customer Service And Support Technician - Mid Level
By Spry Methods, Inc At , Remote
J. Update job knowledge by participating in educational opportunities and knowledge management.
j. Update job knowledge by participating in educational opportunities and knowledge management.
K. Develop appropriate reporting requirements by supervisor or manager.
k. Develop appropriate reporting requirements by supervisor or manager.
Must have at least 1 year experience of helpdesk experience
What Your Day-To-Day Looks Like (Position Responsibilities):
Customer Support Associate Jobs
By MainStreet At , San Francisco, Ca $19.50 - $31.00 an hour
Proficiency with computer skills and CRM experience preferred (Bonus if you’ve worked in Salesforce)
Uses knowledge of MainStreet products, services, and processes to answer inquiries or to escalate to internal teams if necessary
1+ years of experience in a customer support role, ideally in a B2B or B2C environment
A customer-first mindset, demonstrating empathy and delivering exceptional customer experiences across the customer journey
Excellent communication skills and etiquette across email and phone
Benefits include medical, dental, vision, disability, life, and 401k
Customer Support Associate Jobs
By Wise At , Austin, Tx $22.25 an hour
Hybrid working model – a mix of working from home and from the office
️ Here's more info on our benefits in Austin
exceptional verbal & written English skills
Provide world-class customer support via email and phone channels for English speaking customers all over the world
Be creative, friendly, and solution-oriented with customers and colleagues
Understand the need to meet expectations, rise above them, and go that extra mile for customers
Customer Support Associate Jobs
By Autodesk At , Denver, Co $46,200 - $74,800 a year
Manage requests and act as a liaison with internal stakeholders (Sales, Customer Success, Engineering, Operations, Marketing, Finance)
A ninja with your keyboard with fast and accurate typing and have unparalleled phone skills
Previous experience in technical support
Click below to learn more about our benefits in the US.
Communicate daily with the Tier 2 Support team and leadership to report support issues, bugs, and important user concerns
Attention to detail with an analytic and technical mindset that helps you meticulously troubleshoot and evaluate issues quickly, efficiently and accurately
Customer Support Associate Jobs
By MELA GROUP Inc. At Los Angeles, CA, United States
One year of client-facing, customer service experience would be an asset in this role
Exceptional communication skills, written and verbal
Communicate innovative ideas and solutions to drive revenue through increased customer engagement
Conduct market and territory research to better understand customers and extend company outreach
Excellent negotiation and closing techniques to secure new business
Work efficiently alone and with a team to meet individual and company-wide sales quotas
Customer Support Associate Jobs
By Mela Group Inc At Bell Gardens, CA, United States
One year of client-facing, customer service experience would be an asset in this role
Exceptional communication skills, written and verbal
Communicate innovative ideas and solutions to drive revenue through increased customer engagement
Conduct market and territory research to better understand customers and extend company outreach
Excellent negotiation and closing techniques to secure new business
Work efficiently alone and with a team to meet individual and company-wide sales quotas
Customer Service And Purchasing Support
By Peoria Production Solutions Inc. At Peoria, IL, United States
Skill to use a personal computer and various software packages including Microsoft Word, Excel, PowerPoint, Outlook and Teams
Skill to communicate clearly and effectively, orally and in writing.
Skill to research and compile data found on the Internet.
Key point of contact for all clients after initial PO
Build account past initial PO
Arrange client visits on site and to them
Customer Support Associate Jobs
By Notarize At , $21 - $22 an hour
Take on additional responsibilities and grow your career
Experienced in customer service preferably in a contact center environment
Able to multitask, prioritize, and manage time effectively
Fully-distributed team: work remote from anywhere in the U.S.
Perform chat, email, and phone-based customer support
Maintain a positive, empathetic, and professional attitude toward customers at all times
Customer Service And Technical Support Analyst
By Apex Systems At Beltsville, MD, United States
Monitor email for service requests and respond within 30 minutes of receipt.
Clearly and accurately detail, monitor and track all work through events logged and resolved in government furnished ITSM tool (ticketing system).
Diagnose and resolve customer reported system incidents, problems, and events. Keep users apprised of incident and resolution status.
Implement industry recognized ITSM processes to support organizational increase on high reliable IT services.
Provide status and outage communication via the phone system, email communication, and applicable web sites within 15 minutes of identification.
Coordinate and/or maintain call back lists, escalation lists, special events, etc., with appropriate customer representative and COR.
Customer Support Associate Jobs
By Swan-Pel Solutions At Redlands, CA, United States
Proven customer support experience or experience as a client service representative
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Customer Support Associate Jobs
By Velocity Development Marketing At Tampa, FL, United States
Proven customer support experience or experience as a client service representative
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Customer Support Associate Jobs
By Wise At , Tampa, Fl $20.50 an hour
This role is based in Tampa, Florida. This is a hybrid position and NOT fully remote.
Hybrid working model – a mix of working from home and from the office
️ Here's more info on our benefits in Tampa
exceptional verbal & written English skills
Provide world-class customer support via email and phone channels for English speaking customers all over the world
Be creative, friendly, and solution-oriented with customers and colleagues
Associate, Customer Support Jobs
By Gemini At San Francisco, CA, United States
Handle issue escalations from management as needed
Create process enhancements and workflow efficiencies, and manage any projects to completion
Passionate about providing great customer experience
Experience administering and configuring Zendesk Support, Guide and Chat
Experience and comfort with solving complex problems from end-to-end
Experience in financial services support and a regulated environment.
Customer Support Associate Jobs
By Billhighway At McLean, VA, United States
Handles customer service inquiries via the telephone, email, and case management within ticketing system.
May perform other duties and responsibilities as assigned.
1-3+ years relevant experience in SaaS solution support a plus.
Experience and familiarity of our products and line of business a plus.
Experience with MS SQL a plus but not required.
Experience with Associations or Non-Profit a plus but not required.
Customer Support Associate Jobs
By Mela Group Inc At Long Beach, CA, United States
One year of client-facing, customer service experience would be an asset in this role
Exceptional communication skills, written and verbal
Communicate innovative ideas and solutions to drive revenue through increased customer engagement
Conduct market and territory research to better understand customers and extend company outreach
Excellent negotiation and closing techniques to secure new business
Work efficiently alone and with a team to meet individual and company-wide sales quotas

Are you looking for a job that allows you to use your customer service and support skills to make a difference? We are looking for a Customer Service and Support Associate to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing technical support. If you have a passion for helping others and a commitment to providing excellent customer service, this is the job for you!

Overview The Customer Service and Support Associate is responsible for providing customer service and support to customers. This includes responding to customer inquiries, resolving customer complaints, and providing technical assistance. The Customer Service and Support Associate must have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. Detailed Job Description The Customer Service and Support Associate is responsible for providing customer service and support to customers. This includes responding to customer inquiries, resolving customer complaints, and providing technical assistance. The Customer Service and Support Associate must have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. The Customer Service and Support Associate must be able to handle customer inquiries in a professional and courteous manner. The Customer Service and Support Associate must be able to troubleshoot customer issues and provide solutions in a timely manner. The Customer Service and Support Associate must be able to work independently and as part of a team. Job Skills Required
• Excellent communication skills
• Excellent problem-solving skills
• Ability to work in a fast-paced environment
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to troubleshoot customer issues and provide solutions in a timely manner
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
Job Experience
• Previous customer service experience
Job Responsibilities
• Respond to customer inquiries
• Resolve customer complaints
• Provide technical assistance
• Handle customer inquiries in a professional and courteous manner
• Troubleshoot customer issues and provide solutions in a timely manner
• Work independently and as part of a team