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Entry Level Customer Support Associate Jobs

Customer Support Specialist -Entry Level
By Prime Tech Enterprise At Corona, CA, United States
Previous experience in customer support, client management, or a related field is preferred.
Exceptional interpersonal and communication skills, both written and verbal.
Strong problem-solving abilities with a customer-centric approach.
Detail-oriented with excellent organizational skills.
Facilitate sales presentations to customers with the goal of enrolling them in our clients available services
Troubleshoot and resolve customer issues, concerns, or challenges promptly, escalating complex problems to appropriate team members when necessary.
Entry-Level It Support Associate (F)
By Expedient At , Dublin, 43016
Ability to prioritize and manage multiple responsibilities that are time-sensitive
Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc.
Industry certification(s) preferred (such as the CCNA, CompTIA A+ or Network+, for example)
A strong passion for a career in IT and/or technology and evidence showing IT experience
Associate degree in a technical discipline or technical equivalent work experience
Previous exposure to or experience in an IT environment
Customer Support Specialist - Entry Level
By Lineage Promotions At Montebello, CA, United States
Receive hands-on training and development
Become an expert on client products and services
Close customer sales when necessary
Follow all client compliance guidelines
Keep a detailed record of customer interactions
Entry-Level It Support Associate Overnight (F)
By Expedient At , Baltimore, 21230
Ability to prioritize and manage multiple responsibilities that are time-sensitive
Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc.
Industry certification(s) preferred (such as the CCNA, CompTIA A+ or Network+, for example)
A strong passion for a career in IT and/or technology and evidence showing IT experience
Associate degree in a technical discipline or technical equivalent work experience
Previous exposure to or experience in an IT environment
Customer Service Support Entry Level
By Jacobs At , Tempe, 85281
Recognize, document, and alert the client SME, designated on-call, or managers of trends in customer calls that could be problematic
Problem analysis & problem-solving, good interpersonal skills, patience
Customer service orientation & organizational skills
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
problem analysis & problem-solving, good interpersonal skills, patience
customer service orientation & organizational skills
Entry-Level It Support Associate
By Expedient At , Centennial, 80112 $32,000 - $37,000 a year
Ability to prioritize and manage multiple responsibilities that are time-sensitive
Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc.
Industry certification(s) preferred (such as the CCNA, CompTIA A+ or Network+, for example)
A strong passion for a career in IT and/or technology and evidence showing IT experience
Associate degree in a technical discipline or technical equivalent work experience
Previous exposure to or experience in an IT environment
Technical Support Associate ( Entry Level)
By OvationCXM At , Remote $40,000 - $45,000 a year
Strong organizational skills with the ability to multitask and prioritize in a high-volume, fast paced environment.
Troubleshoot mobile POS network issues which include tablet and printer connectivity with cabled and wireless LAN and WAN devices.
Answer “how to” quick-fix questions about supported devices.
Maintain a high percentage of issue resolution within the first customer interaction.
Document all interactions in our CXM software clearly and concisely.
Comfortable speaking on the phone and able to display sincere empathy regardless of the attitude of the caller.
Technical Support Associate ( Entry Level)
By OvationCXM At United States
Strong organizational skills with the ability to multitask and prioritize in a high-volume, fast paced environment.
Troubleshoot mobile POS network issues which include tablet and printer connectivity with cabled and wireless LAN and WAN devices.
Answer “how to” quick-fix questions about supported devices.
Maintain a high percentage of issue resolution within the first customer interaction.
Document all interactions in our CXM software clearly and concisely.
Comfortable speaking on the phone and able to display sincere empathy regardless of the attitude of the caller.
Customer Support Specialist - Entry Level
By Plan Strategic Marketing At Fullerton, CA, United States
The products and services available
Account activation, delivery methods, and installation details
Proper compliance procedures and handling of confidential customer information
Accurately complete, send, and file product and service order forms in accordance with our privacy and confidentiality guidelines
Work with fellow team members within the customer service department to set attainable customer outreach and acquisition targets
Enforce our values and exemplify them through every interaction between you and a customer, fellow team member, and client
Entry Level Know Your Customer (Kyc) Associate
By AML RightSource At Ohio, United States
Strong oral communication skills and ability to produce narrative and written summarizes clearly synthesizing recommendations and conclusions.
Strong analytical, problem solving and organizational skills.
Strong entrepreneurial spirit, highly collaborative, able to express ideas readily, manage change fluidly, able to influence and identify opportunities for improvement.
Evaluate and monitor transactional activity to assess potential suspicious activity.
Interpret and implement client-operating policies regarding financial data.
Identify data anomalies and red flags for money laundering, terrorist financing, fraud, sanctions violations, and escalate for second level review.
Customer Support Specialist - Entry Level
By Plan Strategic Marketing At Ontario, CA, United States
The products and services available
Account activation, delivery methods, and installation details
Proper compliance procedures and handling of confidential customer information
Accurately complete, send, and file product and service order forms in accordance with our privacy and confidentiality guidelines
Work with fellow team members within the customer service department to set attainable customer outreach and acquisition targets
Enforce our values and exemplify them through every interaction between you and a customer, fellow team member, and client
Customer Support Specialist - Entry Level
By ROCKSTEADY PROMOTIONS At Bala-Cynwyd, PA, United States
0 – 3 years of experience working in customer service, sales, retail, or hospitality industries
Strong sales and closing skills and the ability to overcome objections
Requirements of the Customer Support Specialist:
Using targeted marketing lists to identify and pursue new sales leads
Providing customers with products and solutions that help to simplify and organize their lives
Processing sales orders, order changes, installation dates, and cancellations
Customer Support Associate - Entry Level
By RHM Staffing Solutions At Tinley Park, IL, United States
0-1 year of experience working in customer service, payroll, or administrative capacity
The Customer Support Associate Responsibilities Include
Welcome and greet any incoming traffic at local offices.
Attend daily office meetings with prepared updates and announcements.
Collection of timecards on a weekly basis and submittal of hours to payroll team.
Update and maintain client master lists.
Customer Support Specialist - Entry Level
By Lineage Promotions At Downey, CA, United States
Receive hands-on training and development
Become an expert on client products and services
Close customer sales when necessary
Follow all client compliance guidelines
Keep a detailed record of customer interactions
Entry Level Customer Support Associate
By Aces Global At Merced, CA, United States
Attend database management training as required by funders and/or division leadership
Perform all other related duties as assigned by operational management
Customer service and organization skills
Experience working with not-for-profit agency/organization
Entry Level Customer Support Associate Responsibilities:
Entry Level Customer Support Associate Qualifications:
Entry Level Customer Success Associate
By Turn2Partners At North Carolina, United States
Proven experience in reading comprehension, extracting key information, and summarizing complex content effectively.
Receive and review customer complaints in various formats, such as written feedback, recorded calls, and transcribed audio files.
Carefully examine the complaints to identify the primary issue(s) raised by the customer.
Conduct in-depth analysis of the identified issues to determine their root causes and contributing factors.
Bachelor's degree from an accredited university. Advanced degrees are a plus.
Familiarity with customer analytics and the ability to derive actionable insights from customer feedback data.
Customer Support Specialist - Entry Level
By Plan Strategic Marketing At Chino Hills, CA, United States
The products and services available
Account activation, delivery methods, and installation details
Proper compliance procedures and handling of confidential customer information
Accurately complete, send, and file product and service order forms in accordance with our privacy and confidentiality guidelines
Work with fellow team members within the customer service department to set attainable customer outreach and acquisition targets
Enforce our values and exemplify them through every interaction between you and a customer, fellow team member, and client
Entry Level Customer Research Associate
By Turn2Partners At Georgia, United States
Proven experience in reading comprehension, extracting key information, and summarizing complex content effectively.
Receive and review customer complaints in various formats, such as written feedback, recorded calls, and transcribed audio files.
Carefully examine the complaints to identify the primary issue(s) raised by the customer.
Conduct in-depth analysis of the identified issues to determine their root causes and contributing factors.
Bachelor's degree in Marketing, English, History, or a related field. Advanced degrees are a plus.
Familiarity with customer analytics and the ability to derive actionable insights from customer feedback data.
Customer Support Specialist - Entry Level
By ROCKSTEADY PROMOTIONS At Philadelphia, PA, United States
0 – 3 years of experience working in customer service, sales, retail, or hospitality industries
Strong sales and closing skills and the ability to overcome objections
Requirements of the Customer Support Specialist:
Using targeted marketing lists to identify and pursue new sales leads
Providing customers with products and solutions that help to simplify and organize their lives
Processing sales orders, order changes, installation dates, and cancellations
Entry-Level It Support Associate (F)
By Expedient At Ohio, United States
Ability to prioritize and manage multiple responsibilities that are time-sensitive 
Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc.
Industry certification(s) preferred (such as the CCNA, CompTIA A+ or Network+, for example) 
A strong passion for a career in IT and/or technology and evidence showing IT experience
Associate degree in a technical discipline or technical equivalent work experience
Previous exposure to or experience in an IT environment

Are you looking for an exciting opportunity to start your career in customer support? We are looking for an Entry Level Customer Support Associate to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have a passion for customer service and are looking for a rewarding career, this is the job for you!

Overview Entry Level Customer Support Associate is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are expected to provide prompt and courteous service. They must be able to troubleshoot customer issues, provide solutions, and escalate issues to the appropriate personnel. Detailed Job Description The Entry Level Customer Support Associate will be responsible for providing customer service and technical support to customers. They will be the first point of contact for customers and will be expected to provide prompt and courteous service. They must be able to troubleshoot customer issues, provide solutions, and escalate issues to the appropriate personnel. They must also be able to provide product information and answer customer inquiries. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot customer issues
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Ability to multi-task
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience preferred
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Ability to multi-task
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience preferred
• Previous experience in a customer service role
Job Responsibilities
• Provide customer service and technical support to customers
• Troubleshoot customer issues and provide solutions
• Answer customer inquiries and provide product information
• Escalate customer issues to the appropriate personnel
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction