Customer Service Scheduler - Remote | Wfh

Are you ready to be a vital part of a dynamic team that's changing lives every day? We're leaders in the Healthtech and Medical Device Industry, creating innovative devices that make a real difference.
What You'll Love
Impactful Role: Your scheduling skills will directly contribute to saving lives and enhancing customer experiences.
Flexible Hybrid Schedule: Start with remote training for the first 2 weeks, then enjoy a hybrid schedule with options to suit your lifestyle.
Diverse Team: Join a supportive team that values collaboration, creativity, and growth.
Your Responsibilities
Plan for Success: Craft medium to long-term plans for service operations that keep things running smoothly.
Customer Connection: Be the go-to person for our customers, handling exceptions and addressing escalated service orders with a smile.
Solution Seeker: Detect and solve planning challenges, ensuring everything flows seamlessly.
Customer Care Champion: Spot patterns in customer inquiries and bring fresh ideas to boost our service quality.
Qualifications For Success
Passion for Service: Whether you have a degree or equivalent experience, your customer service mindset shines through.
Savvy Scheduler: A background in customer service or planning (1-3 years) is a plus.
Tech-Friendly: Experience with planning tools like ServiceMax, SalesForce, SAP, or other ERPs? Fantastic!
Attention Ace: Your keen eye for detail ensures everything is spot-on.
Tech Whiz: MS Office (Word, Excel, Outlook) is your playground.
Communication Pro: You're a stellar communicator, both written and verbal.
Phone Hero: Your friendly phone manner is second to none.
Adaptable Dynamo: Thriving in a fast-paced environment where priorities shift is your specialty.
Organization Guru: Staying organized while multitasking is your superpower.
People Person: Interpersonal skills make your interactions memorable.
Problem-Solving Extraordinaire: You're all about turning challenges into opportunities.
Ready to Make a Difference?
We're excited to hear from you! Connect with us at the email address below and let's explore the possibilities together.
Employment Type: Full-Time
Salary: $ 60,000.00 Per Year