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Company

Parallel Employment Group
Address Fort Atkinson, WI, United States
Employment type FULL_TIME
Salary
Category Technology, Information and Internet
Expires 2023-05-22
Posted at 1 year ago
Job Description
Parallel Employment Group is currently recruiting for a Customer Service Representative for a client located in Fort Atkinson, WI. The Customer Service Representative is responsible for providing excellent service to existing and potential customers while providing quotes, entering orders, and communicating order status throughout the process. This is a 1st shift opportunity.
Responsibilities
  • Prepare quotes for potential customers
  • Maintain customer files
  • Answer customer inquiries regarding orders, delivery time, shipping information, special requests
  • Enter customer orders via email, phone, and web
Requirements
  • Must be able to read and write in English
  • Must have experience with Microsoft Outlook, Word, and Excel
  • Must be able to type 30-35 WPM
  • Must have excellent phone and customer service skills
  • Must have previous customer service experience
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