Product Manager - Fulfillment Systems

Overview
:
We are seeking a highly skilled and motivated Product Manager to oversee our Fulfillment Systems. As the Product Manager of Fulfillment Systems, you will be responsible for optimizing and enhancing the applications used by our operational business units to process customer orders, from the point of placement to fulfillment in our warehouse management system. You will be tasked with increasing efficiency throughout the fulfillment process. This includes automating workflows, improving inventory control, and establishing efficient dataflows to ensure accurate and timely order processing. This work includes close collaboration with the application development team at Rogue Fitness to create bespoke cutting-edge technology solutions. This role requires a deep understanding of operational processes, technology, and a passion for delivering exceptional customer experiences.
About Rogue Fitness

• Rogue Fitness is the leading manufacturer of strength and conditioning equipment, including barbells, power racks, sleds, and accessories
• Rogue is the official equipment supplier of the CrossFit Games, USA Weightlifting, the Arnold Strongman Classic, and the World’s Strongest Man competition
• The company remains dedicated to serving the needs of serious athletes at every level, from the garage to the arena
• Founded in a garage in 2006, the company has grown to 800+ team members at its 600,000 sq. ft. headquarters near downtown Columbus, Ohio
• Read more about The Rogue Way

Our Values

• We work until it’s done
• High Speed, Low Drag
• Everyone puts their boots on the same way

Responsibilities

• Training and Documentation: Develop training materials, user guides, and documentation to support the effective adoption and utilization of the fulfillment systems by end-users.
• Roadmap Management: Create and maintain a comprehensive product roadmap, ensuring alignment with business goals and strategic priorities, and regularly communicate updates to stakeholders.
• Agile Execution: Drive the agile product development process, working closely with application development teams to deliver high-quality software releases on time and within budget.
• Performance Analytics: Establish key metrics for fulfillment systems and regularly analyze data to measure product performance, identify areas for improvement, and drive data-driven decision-making.
• Stakeholder Collaboration: Collaborate with internal stakeholders, such as Operations, Warehousing, and IT teams, to understand their requirements, address challenges, and ensure smooth integration of fulfillment systems with other business systems.
• Analytical Skills: Proficiency in analyzing complex business problems and translating them into clear functional and technical requirements. Project Management and oversight to ensure requirements and solution meets business objectives
• Strategy and Vision: Facilitate and execute the vision for WMS products defined by company objectives and Director of Fulfillment Solutions Engineering
• User Experience: Champion the end-to-end customer experience, conducting user research, gathering feedback, and incorporating into optimize the fulfillment systems' workflows and ensure intuitive user interfaces.
• Product Development: Collaborate with cross-functional teams, including Engineering, Operations, and Customer Service, to define product features and enhancements based on business requirements and stakeholder feedback.
• Industry Awareness: Stay up to date with industry trends, technological advancements, and best practices in order fulfillment and warehouse management systems, and apply relevant knowledge to drive continuous improvement.

Qualifications

• Experience with user experience (UX) design principles and usability testing.
• Extensive experience in gathering requirements and documenting functional and technical specifications for system solutions
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders at all levels.
• Strong understanding of fulfillment systems and processes, including inventory management, order processing, and logistics.
• Bachelor's degree in Business Administration, Computer Science, or a related field. (Master's degree is a plus)
• Familiarity with e-commerce platforms and order management systems (OMS) is a plus.
• Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
• Demonstrated ability to develop product strategies, create roadmaps, and drive successful product launches.
• Proven track record of delivering results in a fast-paced, dynamic environment.
• Knowledge of warehouse management systems (WMS) and related technologies is highly desirable.
• Proficient in agile product management methodologies and practices.
• Proven experience 5+ years as a Product Manager/Owner or similar role, preferably in e-commerce, warehousing, logistics, and/or supply chain management.

Benefits Overview

• Rogue Team Member Perks: Merchandise Discounts, Employee Gym Membership, Exclusive Access to Special Events, Professional Development Programs and more
• Bonus & Retirement: Team members are eligible to earn a Performance Compensation Bonus each quarter. In addition, Rogue offers 401(k) with matching company contributions and Profit Sharing
• Vacations & Holidays: Everyone needs some time off from work to take care of personal business, enjoy a well-earned vacation, or just unwind from the demands of everyday life. At Rogue, we offer Paid Time Off benefits in addition to paid company holidays
• Healthcare: Rogue offers competitive medical, dental and vision coverage options through Anthem Blue Cross Blue Shield for Rogue team members and their eligible family members, including domestic partners
• Compensation: We like to reward Rogue team members for their hard work and commitment to our company. Rogue has a competitive pay structure that offers team members room to grow. We conduct annual compensation reviews to ensure Rogue team members are receiving compensation commensurate with their performance
• Financial Protection: Life insurance, AD&D insurance, short-term disability, long-term disability and workers’ compensation are offered for eligible team members
• Work Attire Program: Rogue Fitness recognizes the importance of helping all team members acquire the proper apparel and equipment to create a safe workplace. We provide Rogue apparel, uniforms, and personal protective equipment to all Rogue team members working in our facilities at no cost. Additional reimbursements are in place for work boots and prescription safety glasses
• Parental Leave: Parental Leave is available to new Mothers and Fathers to help assist team members welcome a new child to their family. Rogue offers up to 12 weeks of paid leave to parents to enjoy with their newest addition to the family. This is available to all team members with the length of leave determined by years of service, the team member’s role and whether they are the birth or non-birth parent

Rogue Fitness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.