Corporate Events Operations Associate Ii

Do you want to be a part of something innovative, relevant, and intellectually stimulating that has a meaningful impact? Come join our rapidly growing MxD team as we strive to increase U.S. competitiveness in manufacturing.

+ About MxD

MxD (Manufacturing x Digital) is where innovative manufacturers go to forge their futures. In partnership with the Department of Defense, MxD equips U.S. factories with the digital tools, cybersecurity, and workforce expertise needed to begin building every part better than the last. As a result, our more than 300 partners increase their productivity, win more business, and strengthen U.S. manufacturing.

MxD’s is passionate about its’ people and committed to creating an environment where everyone is heard and respected. Flexible work arrangements and unlimited paid time-off programs are just a few of the exceptional benefits MxD provides its’ employees. MxD embodies a strong startup culture, with its’ fast-paced and dynamic working environment while also fostering curiosity and innovation. Diversity is also key and integral to the culture, as different backgrounds, thoughts, and ideas are critical to the success of members and staff alike.

+ Position Overview

The Corporate Events Operations Associate will support the Corporate Events team in organizing internal, partner, and third-party events hosted at MxD. The Corporate Events Operations Associate will report to the Manager of Corporate Events. This position will lead operations and processes related to meetings and events and the use of conference space at MxD. A successful Corporate Events Operations Associate has the audio-visual knowledge/aptitude and organizational skills required to ensure a seamless event experience from start to finish, every time, and enjoys working in a fast-paced, dynamic environment. This position has the opportunity to supervise the Corporate Events Intern.

+ Position Responsibilities

• Work a flexible work schedule, including early mornings and evening hours as needed and as directed by the Manager of Corporate Events
• Assist with event logistics, and maintain communications with event vendors through the lifecycle of each event
• Effectively communicate between clients, vendors, internal stakeholders, and the Corporate Events team
• Create and complete vendor and rental contracts as needed
• Anticipate clients’ needs and potential problems and provide suggestions and alternatives to enhance the event’s success
• Lead the setting up of audio-visual equipment, event furniture, and other equipment
• Perform other duties and projects as assigned by the Manager of Corporate Events and Director of Business Operations
• Assist with adherence to budgets for internal events
• Serve as systems and software team lead: oversee Corporate Events team systems including but not limited to room booking software (EMS) and visitor management software (Envoy)
• Ensure quality of initial guest encounters and address any guest needs in a cheerful, encouraging, and skillful manner
• Foster and maintain relationships with vendors to ensure appropriate service quality and price range for the organization and external clients
• Provide onsite event support for all event stakeholders, including, but not limited to, meeting owners, vendors, and internal staff
• Provide statistical information related to space usage, vendor management, equipment inventory, and other information as needed
• Plan MxD events and support third-party events taking place onsite from start to finish according to requirements, partner needs, and organization objectives
• Fulfill all other requests as needed for each event as directed by the meeting owners

+ Position Requirements

• Proficiency with Microsoft Word and Excel
• Strong attention to detail
• 2+ years of experience in the hospitality, meeting, event, audio-visual, or related industry
• Ability to stand on feet for several hours at a time
• Experience and familiarity with virtual event and onsite event management software; proficiency preferred; experience with GoToWebinar and/or Tripleseat a plus
• Ability to manage multiple simultaneous events and projects with little supervision
• Associate’s degree in Hospitality, Event Management, Audio-Visual Technology, or related field; Bachelor’s degree preferred
• Experience with EMS or similar room scheduling software; proficiency preferred
• Excellent verbal, written, and interpersonal communication skills
• Ability to carry 40 pounds
• Excellent attention to detail and high level of customer service
• Ability to commute to the MxD facility to perform an average of 85% of duties (while a variety of Corporate Events team responsibilities can be and often are performed remotely, an average of 85% of duties are performed on-site at the MxD facility as needs dictate)
• Knowledge of various AV platforms and experience in setting up and troubleshooting AV presentations, video conferencing, webinars, and other AV equipment
• Ability to learn and quickly adapt to new technology and computer software

How To Apply

Apply online at mxdusa.org/careers by clicking on the link to the position posting and submitting your resume with a cover letter explaining why you would be a great fit for this role and MxD. Tip: Meeting the qualifications is important, but a great cover letter will set you apart!

Work with Us

• MxD is a results-oriented, lean, collaborative tech organization and 501(c)(3) nonprofit. We are hard-working, mission-driven, flexible, and work with a sense of urgency. We hire tech-savvy, committed, self-starters who can think outside the box, and have a strong capacity to learn and adapt to the needs of the organization and role, through both skill and grit. All-star employees excel without the help of administrative support, and don’t mind rolling up their sleeves and getting their hands dirty (figuratively!). Additionally, people who love to solve problems, no matter how big or small, find they are a good fit for MxD.
• MxD is a 10-minute walk from the North and Clybourn Red Line stop, a 20-minute walk from the Division Blue Line stop, and accessible by a variety of other public transit options; additionally, we have free parking available for employees.
• Our state-of-the-art facility, located on Goose Island in Chicago (just north of downtown), features a manufacturing floor, several infrastructure testbeds, and a bustling open-office environment. MxD is a collaborative space, hosting many events for our partners and other prestigious organizations, so being able to engage with staff and visitors in a professional, helpful manner is a must.

Flexible Work Policy

• MxD recognizes the importance of providing flexibility for employees to balance work responsibilities with personal obligations and commitments. Specific feasibility of Flexible Work Arrangements is determined by specific roles and supervisors.

Anti-Discrimination Policy and Commitment to Diversity

• Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor H1B visas currently.
• MxD is proud to be an equal opportunity employer, committed to creating a diverse environment in our workplace, our communities, and within the tech industry. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, disability status, economic circumstance, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.