Corporate Business Manager Jobs

Description & Requirements

WestRock (NYSE :WRK) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to more fiber-based packaging forward.

Opportunity summary: As a Corporate Business Manager you will serve as the main point of contact for WestRock’s corporate accounts and be responsible for managing and supporting the business needs of your customers. You will provide differentiated service and strategic value to corporate customers by proactively identifying customer needs, providing comprehensive integrated solutions, and bringing to bear the products, services, and cross functional expertise of WestRock to meet and exceed your customers’ needs.

How You Will Impact WestRock

• Orchestrate and coordinate all work required to meet and exceed the customers’ needs by engaging WestRock cross functional partners
• Maintain pipeline of opportunities with customers focused on comprehensive WestRock products and solutions to support customer growth, meet customers’ business needs, and improve WestRock’s position and margin
• Lead business reviews with clients and executives to review performance and delivery of WestRock’s value proposition
• Support the facilitation of negotiations and contract agreements in partnership with leadership, pricing team, and legal as necessary
• Identify and build relationships with new customers utilizing a differentiated sales approach
• Anticipate and identify the customer’s needs and growth areas, bring in necessary WestRock resources and expertise, and develop holistic solutions to deliver value to the customer
• Build and foster relationships throughout the customer organization by delivering high quality products/services, sharing insights, and identifying opportunities to support the customer
• Create customer growth strategies centered on identified opportunities to drive revenue and/or volume growth within the corporate customer base
• Communicate the changing needs of customers to internal leadership to ensure WestRock solutions align with customers’ needs and industry/market trends
• Act as a liaison between the customer and local plant that is running their products
• Support and lead special projects and testing efforts driven by the customers or internally, coordinating with other departments to gather data, execute initiatives, and generate insights
• Continuously engage in training to build capability and knowledge

What You Need To Succeed

• Bachelor’s degree is preferred
• Customer service, sales, finance, accounting, or high-level administrative work
• Managing clients in a customer-facing business or in a business leadership role
• Proven track record of collaboration within cross functional teams to achieve goals

WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.