Content Designer, Commerce Jobs

Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers!

We’re looking for a Content Designer to join our Commerce team. Cash App's Commerce team is building an ecosystem where merchants can grow their businesses and customers come to connect with businesses they love. As a Content Designer on the Commerce team, you’ll focus on making it easy for anyone to turn an idea into a reality and start selling using Cash App.
You will:

• Provide guidance on messaging and terminology to Product Marketing and Creative partners (and copywriter teammates) as they create commerce-related marketing campaigns
• Be charged with simplifying, organizing, and explaining a complex ecosystem of concepts and features, including in-person and online payment methods, buy now pay later, business profiles, discounts, and loyalty programs
• Find intuitive and elegant solutions, crafting copy that resonates with our growing audience and provides measurable value to the business
• Work alongside other content designers, product designers, researchers, product managers, analysts, and engineers to understand customer needs, define requirements, and align on business goals
• Develop a UX and content strategy point of view and communicate recommendations in order to influence the product development process from ideation to launch

Qualifications

• A portfolio that showcases your writing, any relevant work on mobile apps, and a range of content strategy deliverables
• Strong UX and systems thinking, plus insight into product strategy
• Experience working on payments, ecommerce, or related products and a passion for the space
• 4+ years experience in content strategy, UX writing, content design (or whatever you happen to call it)
• Experience building successful cross-functional partnerships

Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $152,100 - USD $185,900
Zone B: USD $144,500 - USD $176,700
Zone C: USD $136,900 - USD $167,300
Zone D: USD $129,300 - USD $158,100
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Benefits include the following:

• Healthcare coverage
• Paid time off
• Retirement Plans including company match
• Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
• Learning and Development resources
• Paid Life insurance, AD&D. and disability benefits
• Paid parental and caregiving leave
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace.
Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.
Learn more about our efforts to promote inclusion and diversity at block.xyz/inclusion
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.