E-Commerce Manager Jobs

CALPAK is seeking an experienced E-commerce Manager to join our team! In this role, you will support the online growth of this expanding company. Your analytical, strategic approach and leadership skills will be key to your success. E-commerce manager will work with the Digital Team and partner closely with all departments. The right candidate is a strong project manager, extremely organized, pro-active and eager to grow a career in e-commerce.

Role Type: First 6 months in-office full time. Option to be hybrid after the initial 6 months

Your role:

• Ongoing analysis, & optimization of digital tests for best ROI, conversion rates and UX (via agency)
• Identify and develop work flow optimizations for E-commerce team, cross functionally as well as with external partners.
• Quality control for WebDev Implementations
• Partner with E-commerce Director to plan end-to-end e-commerce strategy for new product launches, color-ways, promotions + product roadmap
• Help manage and support external agencies, including SEO and CRO
• Management of online Sales Channels: Maintain CALPAK’s website, store fronts and product catalog on sales channels
• Conduct weekly KPIS & Weekly/Monthly/Quarterly E-commerce reporting
• Own E-commerce projects, delegates priorities and execution of KPIs to coordinators, including daily workflow of project execution.
• Oversee holistic Dev team initiatives and ensure on-time project completion that leads to high conversions and better customer UX, delegating to Sr. Coordinator as needed
• Manage UX design with Digital Designer, working with coordinators team
• Use Google Analytics to report on, analyze, and optimize overarching SEO and CRO strategies, ensuring external agency success for CALPAK - own the metrics and data alongside external agency, QA-ing, and delegating assigned projects for internal requests from external agency partners.
• Own and maintain Digital Calendar

You have:

• Experience with setting up and conducting the A/B tests, multivariate tests, and personalization on the website and interpret the results
• 3+ years of experience in the Digital Analytics field, hands-on experience with e-commerce data
• Experience with Search Engine Optimization and knowledge of the SEO principles
• 3+ years of e-commerce experience, preferably in a high-growth DTC company with online store functioning on the Shopify platform
• Ability to derive insights from complex data and present recommended actions that drive KPI goals
• Strong communication skills, both oral and written
• Expertise in vetting external agency partners and managing agencies to drive performance
• Technical skills in Google Analytics, data layers, tag management (GTM), and Data Studio
• Ability to quantify the value of online experiences that drive offline (in-store) conversions

Benefits:

• Dog friendly office
• Role may be eligible for annual bonus plan
• Life insurance and disability coverage
• Accrued paid time off and floating holidays
• Employee discount
• 401K with company matching
• Medical, Dental, and Vision insurance
• Benefits and incentive compensation may be subject to other requirements and conditions
• Monthly wellness credits

Key attributes include: Organized, Analytical, Collaborative, Problem Solver, Positive