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Contact Representative (Collection Representative)

Company

Internal Revenue Service
Address , Jacksonville, Fl
Employment type FULL_TIME
Salary $37,696 - $60,641 a year
Expires 2023-07-27
Posted at 11 months ago
Job Description

The following are the duties of the Collection Contact Representative:

  • Researches for and analyzes all available information applicable to specific and well-defined collection issues and takes corrective actions needed to close accounts. Explains actions taken.
  • Participates in on-the-job and classroom training to gain experience in providing a limited range of administrative and technical assistance to taxpayers.
  • Interprets and applies applicable portions of basic tax law and regulations, and basic collection techniques and enforcement actions, in order to advise, inform, assess and collect taxes, and associated liabilities.

Federal experience not required. The IRS Provides comprehensive training. Please see the job announcement for complete qualifications, and to apply online.

Job Type: Full-time

Pay: $37,696.00 - $60,641.00 per year

Benefits:

  • Vision insurance
  • Health insurance
  • Dental insurance
  • 401(k) matching
  • 401(k)

Schedule:

  • Monday to Friday
  • Day shift

Work Location: Hybrid remote in Jacksonville, FL